Outcome Health (formerly ContextMedia) delivers better health outcomes and impacts the human condition positively through technology. Founded in 2006 by Rishi Shah and Shradha Agarwal, the company has doubled each year in its scale of technology implementation at outpatient health care facilities, business partnerships with global life sciences and medical device companies, product innovation and team growth. Decision platforms such as digital anatomy boards, interactive educational tablets and mobile connectivity in consultation rooms deliver measurable outcomes through actionable intelligence on conditions, treatments and lifestyle changes to improve the quality of life.

Network Solutions Lead at Outcome Health

WHO WE ARE

We are a health-tech company on a mission to activate the best health outcome possible for every person in the world. We solve hard problems - healthcare is a fragmented industry and we’re transforming it by creating an ecosystem through our technology platform that brings together all the players to collectively improve patient outcomes. Our team is entrepreneurial and thrives in ambiguity with a strong commitment to scrappy excellence to drive patient impact. We empower every Outcome Activator to own their decisions and outcomes in service to the mission, while also contributing to a collaborative environment that’s communally competitive.

With hubs in Chicago and NYC, we've been growing 100% YoY and will impact half a billion patient visits in 2017, as physicians, life science companies and patients adopt our technology platform to make better health decisions during the most critical moments of care. With 200,000 physicians already utilizing our portfolio of 5 products at their practices, we continue to bring a fresh outlook to our pursuits with humble invincibility, whether you’re a new addition or have been hustling with us since the beginning.
Join our family to activate good in the world.

WHO WE NEED

Our Product Development team is responsible for the design, production and delivery of Outcome Health’s suite of devices which display media content at healthcare practices nationwide. As we move towards larger healthcare speciality footprints and provide more customized content, we are heavily moving towards configuring, designing and manufacturing our own flavors of solutions that include networking equipments that meet our specific needs.

The Network Solutions Lead will focus on the following:

Design:

  • Design network solutions that meet the high bandwidth and up-time requirements of our installations.
  • Test and certify all products that are deployed by Outcome Health at its member locations
  • Keep strong design focus on reliability, functionality and cost effectiveness of the solution
  • Lead the solution definition and sourcing aspects of appropriate networking technologies to create a best in class product solution (eg: Routers, Switches, Antenna, Repeaters, APs etc). Create, implement, and own deployment/installation standards

Process:

  • Define the network security standards/guidelines for our solutions
  • Own the vendor relationships and operations with our core Mobile Broadband vendors
  • Train the teams about upholding these security guidelines
  • Create and train Network Health teams in troubleshooting guides of networking solutions to improve up-time
  • Define Security Policies best practices and lead audit processes used in product design and implementation

Operations:

  • Define and verify all networking components in our deployments are configured correctly
  • Partner with our Network Operations team to provide best in class network uptime across our network
  • Help automate configurations and monitoring of network equipment to be able to deploy in an efficient/effective manner. Transfer and Train the warehouse operations team in proper deployments of these networking equipment with correct configurations
  • Gather customer feedback to re-create and debug field networking issues and drive product improvements
  • Be able to reconfigure and adjust network topologies to suit “special case” members who have special IT requirements
  • Be the escalation point for networking questions (IT compliance) coming from install sites at customer offices

This is a fantastic opportunity for someone looking to progress in a networking solutions and operations career in the technology area.

REQUIREMENTS

  • Strong experience in Networking and Network design. Bachelors’s degree with emphasis on Networking preferred
  • 3+ years experience in maintaining and managing networking components like routers, APs, switches, ISPs
  • Industry standard networking certification highly desirable
  • Specific knowledge of Mesh networking and inter-device networking solutions very helpful
  • Excellent written and verbal communication skills. Motivated team player.

Company Reviews

It is a joy to come to work every day at Outcome Health because of our culture: transparent management guided by cheerful Midwestern values.
Charles Chuman
Patient Engagement Specialist
at Outcome Health
I see opportunity everywhere I look at Outcome Health. The fact that you can run with an idea, find the support and savor in the results is what keeps me driven here.
Nicholas Martin
Member Solutions Executive
at Outcome Health
There's nothing better than working on a product you really believe in, in an environment where the engineers are highly respected and trusted, and encouraged to do what they do best.It's a dream job!
at Outcome Health
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Why work with us
We are a health-tech company on a mission to activate the best health outcome possible for every person in the world. At Outcome Health, we Activate Good. This declaration embodies the heartbeat of our company. It represents the passion and purpose that fuels our work - good behaviors, good health and good outcomes.
Culture
Our team is entrepreneurial and thrives in ambiguity with a strong commitment to scrappy excellence to drive patient impact. We empower every Outcome Activator to own their decisions and outcomes in service to the mission, while also contributing to a collaborative environment that’s communally competitive.
Perks & Benefits
Student loan refinancing, real estate & mortgage assistance, 401k matching
In-House Barista, Free Lunch and Snacks
Competitive PTO, marriage leave, and 1 month paid recharge after 5 years of employment
Access to quality healthcare from Day 1

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