Office Manager

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Overview
Sittercity, a fast-paced and dynamic web company founded in 2001, operates a highly successful online childcare subscription service that connects millions of families with babysitters and nannies around the country.  In 2015, Sittercity launched Chime, a new, on-demand babysitting service that’s now available in NYC, Chicago, Boston and Washington, D.C.  If you love a good challenge and want to put your skills to work with a company that makes a difference in families’ lives, then Sittercity is the place for you.

Our Office Manager manages the general administration and office services for our office. Reporting to senior management and human resources, this employee will also provide effective leadership in supporting a positive culture and work environment. 

The ideal Office Manager will be experienced in managing a wide range of administrative and executive support-related tasks and will be able to work independently with little or no supervision.  This person must be exceedingly well organized, flexible and enjoys managing organizational effectiveness. 

Responsibilities
• Provide effective leadership to support a positive environment; developing operations and procedures for administrative tasks, including catering, office supplies travel, expense reporting;
• Plan and coordinate all administrative aspects of our Board of Director meetings;
• Supervise and coordinate the effective and timely preparation of various budgets and other databases;
• Negotiate the purchase of all office supplies, furniture and office equipment for the company in accordance with company purchasing policies and budgetary requirements;
• Manage files in SharePoint pertaining to contracts, legal records, leases and confidential files; 
• Partner and support HR to maintain office policies as necessary;
• Assist with the hiring and onboarding of all new hires;
• Manage our weekly team lunch programs and agendas;
• Provide general support to visitors.

Requirements
• College degree preferred; minimum of 4 years of work experience as an Office Manager;
• A self-starter; one who makes sound decisions, anticipates problems and pays close attention to detail to maintain a well-functioning office environment; 
• Solid knowledge of office management systems and procedures;
• Effective time management and organizational skills with a high level of attention to detail;
• Confident, confidential, self-motivated with a professional demeanor at all times;
• Proven office and project management experience in a fast-paced environment;
• Ability to work well under pressure and exercise sound judgment and discretion -  feels no task is too small;
• Excellent time management skills and ability to multi-task and prioritize work;
• Attention to detail
• Solid problem-solving skills;
• Excellent written, verbal and interpersonal communications;
• Strong organizational and planning;
• Proficiency in MS Office;
• Ability to work overtime when needed.

Our Workplace
Sittercity operates in a casual and fun environment in the River North neighborhood of Chicago. Perks include meditation classes, healthy snacks, weekly team lunches and quarterly outings. In addition, we offer a very competitive benefits package including health, dental, short/long-term disability, life insurance, 401(k) and an open time off program. 
 
Sittercity is a recipient of the 2016 WorldatWork, Work-Life Seal of Distinction Award for demonstrated leadership in workplace strategies and practices to help employees achieve success in work-life effectiveness. 

Sittercity is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.  Sittercity participants in E-Verify and background checks all employees. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • RabbitMQ Languages
    • GraphQLFrameworks
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • RxSwiftFrameworks
    • ElasticsearchDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google CloudServices
    • CanvaDesign
    • FigmaDesign
    • ZeplinDesign
    • AirfocusDesign
    • UserZoomGODesign
    • ClubhouseManagement
    • WordpressCMS
    • BrazeCRM
    • GSuiteEmail

Location

231 S LaSalle Street, Chicago , IL 60604

An Insider's view of Sittercity

How does your team reward individual success?

Our shoutout channel is probably the most joyful corner of our Slack. Our team is constantly going above and beyond, and it’s a space to celebrate those individual wins. It’s also a reminder of all the awesome work done by those outside of who I typically work with!

Josh

Senior Product Designer

What projects are you most excited about?

While we have a lot of exciting projects happening, one in particular I am very excited about is a new product offering. We worked on a lightweight MVP earlier this year and are now iterating on another version. While it helps solve a problem for our users, it also improves our technology with a new way of building GraphQL API's.

Mike

Director of Engineering

How does the company support your career growth?

Sittercity has allowed me to take on different projects and claim ownership in order to grow. They've supported my career decisions, like moving from operations to customer success. Every project I do matters and contributes to our overall success. Not only has Sittercity helped my career growth, they've helped me grow outside of work as well.

Justine

Trust and Safety Team Lead

What are Sittercity Perks + Benefits

Culture
Volunteer in local community
We volunteer with several local organizations that align with our work; a few are Cradles to Crayons, UCAN Chicago, and Connections for Abused Women and their Children (CAWC)
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
All employees are required to attend Unconscious Bias training through our parent company, Bright Horizons.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Being apart of Bright Horizons we are able to offer many benefits relating to child care. All employees are eligible for a 50% daycare discount, back- up child/elder, and free Sittercity membership.
Generous parental leave
We offer 12 weeks of 100% paid gender neutral parental leave following birth, adoption, or fostering of a child.
Family medical leave
Adoption Assistance
Adoption Assistance - reimbursement of up to $2,500 for the adoption expenses for each child that you adopt.
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
We are passionate about supporting both virtual and in-person events (when possible). This ranges from company picnics, happy hours, and karaoke nights to virtual Drag Bingo, trivia, and game nights!
Free snacks and drinks
Some meals provided
Every Wednesday, Sittercity sponsors your lunch with a $20 Grubhub credit.
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
We have monthly Lunch & Learns that are open to everyone on the team. They range from bringing in an expert in the field to showcasing some of our team's awesome talent and expertise.
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

What highlights our perks and culture at Sittercity is that we have a genuine interest in our team on a holistic level. Whether through their development at Sittercity or interests outside of work, we make sure to support them through it all. Taking time for a few classes? Awesome, we'll make sure to support the need for some extra time. Do you have to take the kids to their dance recital or karate lessons? That is so cool (but, really, let us know if we can come and cheer on your kiddos). In need of a mental health day? Absolutely take the time that you need! This is a judgment-free zone. Your Sittercity Team will be ready to support and cheer you on so you can come to work as the best version of yourself, bringing your strongest work and passion to the team.

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