ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 85+ review sites to surface customer insights that enable brands to listen, comprehend and make data-driven decisions about what their customers truly need or want.

ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure customer success. We have created an environment where employees can learn, grow and do the best work of their careers. We are seeking motivated individuals who wish to learn new things, contribute great things, and be the best version of themselves.
What you will contribute:
  • Project Collaboration. Pick up tasks around office and quickly collaborate with different roles to find a solution. Further, recognize the opportunity to collaborate different departments that were previously uninvolved.
  • General Office Improvements. Recognize areas of the office operationally or otherwise that could use general improvement, propose and rapidly execute.
  • One-off Tasks. Quickly and efficiently complete operational tasks without delay and recognize when outside roles are necessary to complete such tasks.
  • Actively work to make current operations more efficient with minimal human capital/involvement. Individual should be creative, inquisitive and comfortable with exploring and experimenting with new software or ideas provided they are productive and relevant in nature to all involved task.
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Onboarding and Off boarding employees
  • Ability to work both independently and as a part of a team in the office
  • Willingness to learn in the IT environment and take on additional responsibilities
  • Maintenance of office which can include: employee workstation set-up, vendor interactions, system and tools oversight
You have:
  • Graduating Senior
  • Willing to constantly learn, improve and adapt quickly.
  • Attention to detail and ability to multi-task.
  • Strong writing and communication skills.
  • A strong proficiency in excel along with a basic technical understanding is a huge plus.
  • Proficient organizational skills and ability to use project management software i.e. Basecamp
  • Ability to manage multiple tasks that rely on many different outside roles.
  • Desire to learn inner workings and the functions of all roles within a tech company.
  • Ability take small tasks and recognize the opportunity for efficiency.
  • 1 year in a help desk or previous operations internship
  • Knowledge of Microsoft and Google products 
Awesome Perks and Benefits at ReviewTrackers!
  • 100% company contribution for Health, Dental, Life & Vision
  • Company outings (after hours MarioKart tournaments, comedy show nights, impromptu salad bar lunches, happy hours)
  • Unlimited PTO
  • Access to the latest technologies
  • Take ‘your new hire’ to lunch under ReviewTrackers dollar
  • Opportunities for career development including Lunch and Learns
  • Unlimited books on Kindle
  • Healthy snack budget

Company Reviews

Everyone owns their role, and management respects the opinion of the experts. I feel like they trust me to complete the work without micro-managing.
Brian Sparker
Head of Content Marketing
at ReviewTrackers
ReviewTrackers has far exceeded my expectations, it's the best job I've ever had.
Crystal Shuller
Director of Customer Happiness
at ReviewTrackers
ReviewTrackers cultivates a culture of creativity in the sales organization. I love coming to work knowing my day will be a healthy mix of calls, brainstorming, and general shenanigans with the team.
Lindsay Lewin
Enterprise Account Executive
at ReviewTrackers
At ReviewTrackers I feel like my ideas matter. I am trusted, revel in autonomy and get to be a part of scaling the business forward. The collaboration and team alignment is unparalleled.
Mandy Yoh
Head of Communications
at ReviewTrackers
We have a 4.9-star Glassdoor rating for a reason, read our Glassdoor reviews.
4.9-star Glassdoor Rating
at ReviewTrackers
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Why work with us
We're going places. We’re doing amazing things. We surround ourselves with great people and foster an environment that thrives only when everyone succeeds. We lead with transparency, empower individuals to do the best work of their careers, offer continuous learning opportunities and do all of this while having fun!
Culture
People first, always. We believe our culture reflects the direction we're going as a company and points to our successes in the past. Our goal is to ensure each team member feels that they are making a contribution to purposeful work. We are a proud, tight-knit squad that celebrates individual, team and company successes.
Perks & Benefits
Excellent benefits that are built for both individuals and families + 100% company contribution for Health, Dental and Vision
Unlimited paid time off
Free lunch with coworkers to learn and share from one another
Unlimited books on Kindle for professional and personal development
Free healthy snack foods and drinks - stocked weekly
Casual dress, happy hours & company outings
Regularly hosted Lunch ’n Learns
Flex Spending Accounts and 401K Plan

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