With more than 100,000 business software reviews, G2 Crowd is the world’s leading independent source of consumer-based software insights on the web. Our mission is to disrupt the traditional technology analysts by aggregating wisdom from real IT and business users along with social data signals.

G2 Crowd is looking for an organized, proactive operations specialist to oversee our outreach process. We are looking for someone with an analytical eye who’s not afraid to try new things and who’s always on the lookout for better, more efficient processes and tools. This role will also be responsible for tracking and reporting on a variety of key company and team metrics. Members of the outreach team work together as well as with other groups in the company, including product, marketing, research and sales, to ensure we have the largest and most trusted collection of user reviews.

Responsibilities:

• Develop and run ongoing email processes

• Monitor performance and suggest improvements as needed

• Track and report on team metrics

• Support development of end-to-end analytics to provide team with data required to make critical decisions

• Develop and run reports on secondary metrics, and report on these as needed

• Continuously document and analyze operational processes to find and implement new efficiencies

• Monitor and maintain quality in all contact databases

• Evaluate new technologies and add-on applications to improve and optimize performance

Some reasons why we might like working with you:

• You have 1-3 years of experience in marketing operations, email marketing, or a related role.

• You have strong organizational skills with precise attention to detail.

• You think creatively and aren’t afraid to try new things.

• You are a proactive self-starter and able to work independently in a fast-paced environment.

• You have strong problem solving and technical troubleshooting skills.

• You are agile and can adapt to changing circumstances or requirements.

• You strive for success in projects small and large.

• You have experience in software, tech, and/or user-generated content (ideal but not required).

• You have a bachelor’s degree.

Some reasons why you might like us:

• We create. You have an opportunity to make a direct impact and help our company grow, alongside experienced entrepreneurs.
• We care. We have a collaborative, progressive, fun company culture that you can be a part of.
• We pay. We provide a competitive salary, full benefits package, and stock options as well as free lunch everyday!
• We play. We are a team of people that enjoy our work and value our happiness.

G2 Crowd was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job and more than a career: a true calling. We pride ourselves on having an environment where people can enjoy coming to work every day, by supporting our employees in their professional and personal lives.

Want to learn more? Check out 10 Reasons to Join The Crowd!

https://www.g2crowd.com/blog/join-the-crowd-full-time/