Product Manager of Enrollment

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bswift, a leader in cloud-based technology and services for employee benefits and health exchanges, is currently seeking an experienced Product Manager of Enrollment.

Medical benefits are becoming more complicated every day due to Healthcare Reform and the growing incorporation of wellness based plan offerings.  Also, since employees typically only enroll in their benefits once per year, we have one chance to make a lasting, positive impression…not an easy balance to achieve.  The Product Manager of Enrollment is a crucial component of the enrollment product team creating customer-centric technology helping employees navigate complex benefit plan designs and features with ease and helping corporate HR staff realize significantly reduced administrative costs. 

 

Key Responsibilities include, but are not limited to:

  • Help to build and manage a B2B2C product roadmap that communicates overall strategy, striking a balance between client customizations and market demands. 
  • Work closely with UX and development teams to make product capabilities and user experiences come to life.
  • Write customer-focused product specs and success criteria for all deliveries. Oversee the product build. Assess your results. Fine-tune the product’s alignment with customer needs. Repeat.
  • Add a “voice of the customer” perspective to the leadership you provide during day-to-day development.
  • Clearly articulate product strategy to a wide range of internal and external stakeholders.
  • Assist Sales with customer presentations in your role as “product expert.”
  • Prioritize a backlog and lead your team toward delivering a higher quality product with every release.
  • Engage consumers in the development cycle to better identify key in-market product issues and improve the product roadmap. 

Qualifications required:

  • 7+ years of experience working in digital product management; creating innovative, customer-facing features, and monitoring and interpreting website performance analytics.
  •  A record of nimbly and comfortably balancing project uncertainties while swiftly responding to a rapidly evolving market and sales pipeline.
  • The ability to keep multiple priorities on track in a fast-paced, dynamic work environment; instill a sense of urgency in your team; and quickly turn the roadmap into a high-value, finished product.
  •  Experience in the health care or benefits admin industry

Preferred:

  • Experience with commercial HRIS system design & architecture
  • Graphics & layout design
  • HTML, XHTML and CSS
  • Microsoft SQL Server
  • T-SQL for issue investigation

 

bswift combines the excitement and opportunity of a young, fast-growing company with the stability of an experienced management team, a blue-chip client base, and a proven track record of success.

 

We look forward to hearing from you

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Location

10 S Riverside Plaza, Suite 1100, Chicago, IL 60606

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