Salesforce Administrator
Overview
kCura is a global company with team members who are driven by our customers to build exceptional software for them to use every day. Our product, called Relativity, handles large volumes of data and helps corporations, law firms, and government agencies solve their own unique data problems.
The way we work together is centered on our core values of collaborating, communicating, pushing to exceed expectations (even our own), being humble, and having fun while we do it. If this sounds like the place for you, check out the details of this position below.
kCura is looking for an experienced Salesforce Administrator to join our Sales Operations team. The ideal candidate succeeds in a fast paced, dynamic environment, and thrives on being the chief problem solver. As a Salesforce Administrator, you will create and optimize processes to help the sales organization run effectively and efficiently. A proven record within sales operations, sales planning, data management, and sales administrative support is required.
Responsibilities
- Administer Salesforce.com for the Sales team, including ongoing support requests and administrative needs of the Sales organization
- Hands on configuration of Salesforce.com including users, roles, security, profiles, workflows, data validations, etc.
- Develop reports, dashboards, and processes to continuously monitor and improve data quality and integrity
- Work and gather requirements from Sales/Sales Operations (and other teams across the org, such as Legal and Marketing), propose solutions that meet business needs, and deliver agreed upon solutions
- Become a senior SME on opportunity management and sales process, kCura business operations and software licensing
- Recommend best practices to business users and stakeholders
- Stay current on new features of applications to ensure Sales is utilizing the application as effectively as possible
- Participate in cross functional IT governance and change/release management processes
Qualifications
Minimum Qualifications:
- Bacherlor’s degree in computer science, information technology, business administration, or related area
- At least 5 years experience with Salesforce.com administration
- Experience with CPQ (Steelbrick), Sales Performance and Management (Xactly), and E-signature (Docusign) are a plus
- Salesforce.com Certified Administrator or equivalent experience; Sales Consultant certifications are a plus
- Experience working in an continuous integration environment is a plus
- Handles multiple competing priorities in a fast paced, deadline driven environment
- Strong organization and customer support skills
About Us
Our software has more than 130,000 active users in more than 40 countries from organizations including the U.S. Department of Justice and more than 190 of the Am Law 200. We have grown significantly over the last several years and continue striving to build software that helps solve our customers’ toughest e-discovery and unstructured data challenges.
If you’re ready to grow with us, we’d love to hear from you.
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