Senior Business Analyst
Reports To: Sr. Vice President of Technology
Department: Technology
GoHealth is a leading developer of Web-based sales and online insurance marketing tools for the health insurance industry, helping insurance brokers, agents and carriers connect with customers and transact business more efficiently.
We are revolutionizing the health insurance industry through technology. Are you interested in driving an industry that is expected to top the trillions by 2014?
GoHealth was recently named in the top 100 Best Workplaces in Chicago by the Chicago Tribune and is one of Inc 500's Fastest Growing Software Companies in America.
Overview
Exciting opportunity for a Senior Business Analyst who wants to work in a fast paced, exciting environment where you can see the impact of the things you do every day. This position will be as a Senior Business Analyst for our highly talented technology team. You will help evolve the Business Analyst role within the organization, will lead a team of strong employees, and will get to work with some of the largest companies in the country as we build out solutions for one of the country’s largest concerns, health insurance. We employ an agile methodology (Scrum) and fully embrace the fundamentals of continuous improvement, self organizing teams, frequent demos, only as much documentation as is truly needed and processes that make sense for the organization (not for the sake of process). There are times when we do produce some traditional project artifacts at the request of our clients, so it is important that someone in this role embraces agile, but is also well versed in other methodologies.
Qualifications
- Bachelors Degree (MIS/CIS or Computer Science preferred)
- 7-10 years of experience on a software development team, with at least 5 years of professional Business Analyst experience. Preference given to individuals with web development/J2EE experience
- Comfortable executing projects using multiple methodologies including Waterfall and Agile/Scrum as required
- Knowledge and experience in various techniques to elicit, analyze, and communicate requirements
- Experience working on multiple project types (COTS, new development, enhancements/support) across multiple business areas
- Experience with Business Analysis Planning and Management
- Enjoys working in a fast-paced, ever changing development environment. Candidate must be flexible and willing to re-prioritize as needed.
- Extensive experience working with both waterfall and agile methodologies (we are primarily an agile organization, but we do some professional services projects that require formal requirements).
- Self starter with the experience and aptitude to work independently, in collaboration with the team or as a mentor to more junior Business Analysts.
- Aptitude to analyze current processes and redefine the Business Analyst role, artifacts and processes in collaboration with the PMO.
- Experience hiring and managing a team
Responsibilities
General Business Analysis- Conduct requirements analysis via information gathering sessions with business users and technical staff, workshops and meetings to define business requirements. Develop supporting process flows.
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
- Conduct analysis and documentation of existing business processes; recommend process improvements
- Provide business analysis services in support of both organizational as well as client engagement initiatives.
- Elicit requirements using interviews, document analysis, requirements workshops, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
- Perform business analysis and systems analysis for complex initiatives/projects.
Agile Business Analysis
- Work with product owners to develop epics and stories. Break down epics into smaller stories and work with the development team to define and estimate the stories.
- Integrate business analysis practices and techniques with both agile (i.e., Scrum) and waterfall software development approaches.
- Work as part of the development team to deliver potentially shippable increments of capability in short, regular iterations.
- Apply knowledge and experience of agile practices and techniques in support of cross-team initiatives for teams outside of technology.
- Manage a ‘Just-in-time’ requirements management process.
- Facilitate Agile Planning and Estimation workshops.
