W.W. Grainger, Inc., with 2015 sales of $10 billion, is North America's leading broad line supplier of maintenance, repair and operating products (MRO), with operations also in Europe, Asia and Latin America.

Senior Content Analyst at Grainger

Company Overview

Grainger is a global leading broad line supplier of facilities maintenance products serving businesses and institutions. Our 18,000 employees are driven to serve customers and the community in exceptional ways focusing on delivering the highest level of service. The Grainger team works closely with customers to better understand their challenges and provide cost-saving solutions. Grainger's employees serve customers more than 115,000 times every day through multiple channels. As part of a high-performing team, you’ll be able to develop your talents, and make a difference. Grainger is a Fortune 500company and a perennial member of Fortune magazine's Most Admired Companies list.

 


Position Description

Primary Function:

Content strategy is key to the success of our business.  The Senior Content Analyst role is responsible for helping develop, articulate, communicate, and implement the standards that ensure we provide an excellent customer experience.  This Senior Content Analyst role is also responsible for helping ensure we meet our standards across our e-commerce and marketing platforms.  The position is accountable for analyzing our current content, identifying gaps, making recommendations to bridge those gaps, and drive that implementation process.

 

The Senior Content Analyst provides will partner with stake-holders and work with cross-functional teams across our Merchandising, Product Development, Information Architecture, and content creation teams.

Principal Duties & Responsibilities: 

 

  • Develop, articulate, communicate, and implement standards to ensure we meet our customer experience goals:
    • Understand current standards and guidelines
    • Work with SMEs to revise standards and guidelines to align with our business strategy and goals
    • Communicate and implement across the business
  • Ensure we meet our standards for e-commerce and marketing platforms
    • Data driven, systematic method of identifying content gaps
    • Drive process for bridging gaps and improving our customer facing platforms
  • Execute projects or workstreams that are critical to our business launch goals

Position Requirements:

Education:

  • BA or BS required

Experience:

  • 2-3 years at a top-tier strategy consulting firm (McKinsey, BCG, Bain, etc.) preferred
  • Ability to adapt to a fast-paced, dynamic environment
  • Structured thinking
  • Strong background in research, analysis, and business communication
  • Proficiency in Microsoft Office functionality, especially Excel (Macros, VBA, Pivot Tables, Lookups).
  • Basic to Intermediate skills in Structured Query Language (SQL)
  • Able collaborator with leadership, business users, and technical personnel
  • Strong verbal and written communication skills
  • Ability to work in deadline-driven environment and handle multiple conflicting priorities
  • Strong project management skills
  • Industrial experience a bonus

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



Nearest Major Market: Chicago

Job Segment: Consulting, Database, SQL, Project Manager, Technology, Service

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

  • EEO is the Law
  • EEO is the Law Poster Supplement
  • Pay Transparency
  • © 2016. Grainger.  All Rights Reserved
  • Privacy Policy
Find more startup and tech jobs in Chicago

Oh no!

You're fresh out of job post slots.

Upgrade your planmanage current jobs

Create an account

Let startups find you

Create a profile and upload your resume today.

Saved Jobs
Job Saved
Find your saved jobs by scrolling over this star

Oh no!

You're fresh out of job post slots.