Senior QA Analyst
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GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.
The Senior QA Analyst will be responsible for providing QA support for GoHealth products. The QA Analyst will create and execute test strategies, plans, and manual and automation tests in a web-based environment.
Responsibilities
- Create and implement test cases for products in fast-paced Agile software development environments
- Evaluate manual and automated test scripts to verify story coverage.
- Acquire in-depth knowledge of testable products to assist in determination of severity of the issues found and communicate findings to stakeholders
- Help determine the root cause of issues, resolve testing issues, and drive issues to closure
- Work as a strong, agile, team-player in a deadline focused environment
- Demonstrate excellent communication skills and successfully execute meetings with business and technology teams
- Improve the status-quo and maintain a high level of self-motivation
- Supervises QA team activity for a single project team including test planning, execution, progress tracking, test cycle reporting, resource allocation and task prioritization
- Collaborates with other product team QA Analysts in planning cross-product line QA activities
- Performs analysis of testing process over time, identifies bottlenecks and weak areas, plans and implements QA process improvements
- Partners with engineering managers, principle engineers, and operations team members to limit risk and employ industry quality best practices
- Provides training to team members in all aspects related to corporate quality assurance practices and product functionality
- Meet as a mentor one on one with project team Quality Assurance Analysts frequently
Qualifications
- B.S. in Computer Engineering, Computer Science, MIS or other related field (equivalent hands on experience in IT field is acceptable)
- 8+ years of experience in QA with a focus on testing browser based web applications
- In-depth understanding of QA processes, approaches, manual and automation methodologies, and software development life cycle, with the ability to apply this knowledge to daily operations
- Exposure to test automation tools (Selenium, QTP, Rational tools, Silk Test, or other open source tools)
- Experience working with Agile methodologies, such as Scrum of Kanban
- Ability to work in a fast-paced, ever changing development environment
- Highly skilled in browser tools, server logs and SQL, using them to identify issue root causes or performing advanced level testing activities
- Leads by example (adheres and implements quality best practices)
- Ability to see "big picture" impact of quality beyond testing
- Incredible collaboration skills
- Experience with continuous integration and continuous delivery a strong plus.
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