GoHealth
We're disrupting the health insurance industry with our digital platform.

Senior Site Reliability Engineer

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GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

We are seeking a bright, energetic, and highly motivated Sr. Site Reliability Engineer to join our technology team.  If you’re a Systems Engineer who loves automation, or a Software Developer who loves infrastructure, this job is for you!  The Site Reliability Engineer will be an integral part of our IT Operations team, and this individual should have a passion for technology and open source software.

Responsibilities

  • Help build tools and systems that assist GoHealth's Engineering, QA, and Operations team, to deliver high-quality software
  • Work with development teams and leadership to help evolve our continuous delivery process
  • Monitor and respond to alerts from technology infrastructure in order to ensure proper SLA's are met
  • Work throughout the technology stack to design, build, and monitor solutions that allow for continued scalability
  • Document work associated with troubleshooting, while utilizing problem solving skills from the early stages of design all the way through identifying production issues.
  • Remain flexible, and exude a strong sense of ownership of  uptime and system performance
  • Experienced and comfortable in programming and developing software

Qualifications

  • BS in Computer Science (or equivalent experience) and minimum of 7 years of overall experience including experience with open source technologies, automated configuration, DevOps, or cloud automation development
  • Expert level knowledge of managing a Linux environment at scale (RHEL, CentOS)
  • Exceptional skills with one or more scripting languages (bash, Python, Perl, Ruby or similar)
  • Proven experience using configuration management tools such as Puppet or Chef
  • Experience doing software development with a wide variety of open source technologies to scale, automate, and monitor
  • Experience supporting and troubleshooting for the following technology components (or similar): Docker/Orgin/Kubernetes, Jenkins, Nagios/ElasticSearch/Splunk, Apache/Tomcat/Nginx, MySQL/Couchbase, LDAP and Kerberos
  • Hands on experience with Nagios and creation of custom scripts to monitor all aspects of application infastructure
  • Bonus points for individuals with working knowledge of building and maintaining IP-based networks (Cisco) and F5 LTM, DNS and/or iRule development experience
  • Experience with VMWare/vCenter, or Openstack is preferred, but not required
  • Experience managing a 24/7 SaaS infrastructure 
  • Detail oriented individual, with strong communication skills used to collaborate and keep others informed
  • Ability to produce results while working independently, and in a team environment
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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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