The Senior Systems Engineer (SSE) is an advanced level Information Technology generalist with a concentration in Systems, Networking and/or Storage. The SSE is a broad and deep resource responsible for providing technical support of server systems, virtualization technology, storage (NAS/SAN), e-mail and collaborative systems, security access controls, data networking, backup/DR, etc. This critical role is accountable along with the other team members for delivery of services that meet clients’ technical requirements in a timely fashion. The SSE also requires personal and administrative skills such as self-motivation, initiative, time management, prioritization, multi-tasking, project assessment, scoping, estimation, time allocation/tracking, documentation, communication, and testing and solution deployment.

 ESSENTIAL FUNCTIONS: 

• Manage Netapp storage systems (cDOT and 7 mode).
• Manage and maintain the SAVO data center infrastructure of servers, storage systems, virtualization systems, data and voice networking and security systems.
• Maintain a Windows Active Directory environment including account management, group policy management, and organizational unit management.
• Manage and maintain backup systems and disaster recovery systems.
• Monitor the SAVO infrastructure for hardware/software performance issues.
• Maintain an inventory of SAVO hardware and software assets. 
• Provide and maintain architectural diagrams, process documentation for all SAVO production systems.
• Provide architect level expertise as a subject matter expert in a variety of IT disciplines.
• Act as lead architect for infrastructure projects with cross functional teams.
• Provide on call support as needed 24x7x365
• Other duties as assigned

KEY SUCCESS FACTORS:

The Senior Systems Engineer will have expertise in the following areas:

• Microsoft Systems Management.
• Unix/Linux Systems Management.
• Cisco core data center technologies (routing, switching, firewalls).
• F5 LTM and F5 technology stack.
• Knowledge of OSI model.
• VMware virtualization technologies.
• Netapp storage systems.
• Vendor management.
• Remote data center management (Out of band management).
• Project management.
• Backup and disaster recovery systems.

EXPERIENCE REQUIREMENTS:

• 5+ years of experience managing enterprise SAN/NAS systems (Netapp CDOT/7mode)
• 5+ years of experience in system engineering and around enterprise data centers
• 5+ years of hands-on System/Network operations experience in a 24x7, distributed web services environment
• 5+ years working independently, managing multiple tasks and directional changes under short yet firm deadlines with a strong ability to work creatively and analytically
• 5+ years programming and/or scripting experience with one or more of the following tools: Visual Basic/Studio/C++/C-sharp, PHP, Perl, Powershell, Batch files / Microsoft server commands, WMI, SQL
• Bachelor or Master degree in Computer Science or Information Technology discipline