Support Developer
About Us:
Every time you pay for an Uber ride or book on Airbnb, you’re using our product. Braintree lets you move money from one place to another safely and securely. It sounds complex (and it is), but we make it so simple, you wouldn't know we were there.
At Braintree, opportunities to shine happen daily. We value what makes you different, and encourage you to act on your ideas -- no matter how pie-in-the-sky. You bring skills and a customer-first mentality, and we'll bring the tools and environment you need to do the best work of your life.
Check us out - Braintree on The Muse | LinkedIn | Glassdoor | Facebook | Twitter
Support Developer:
Support Devs at Braintree help merchants in a meaningful way by using their development chops to assist with integration and ongoing support where our APIs are concerned. At heart of what we do best is deliver white glove support for elegant technology. The Support Developer role sits at the intersection of these two things that make us renowned.
Types of work you'll be doing:
Build integrations in a plethora of languages: Ruby, Python, PHP, Java, Node.js, .NET and more.
Define best practices for merchants implementing payment processing logic
Update our API documentation and deploy updates
Work with our Product Managers to discuss the features that our customers most frequently request
Resolve support tickets from merchant developers
Explain to a merchant developer why they are seeing behavior they didn’t expect and be able to de-bug a snippet of code
Find and fix bugs in our software based on a support question
Design a workaround for a use case that’s not yet directly supported
Take the occasional incoming phone call from a developer with integration questions
Migrate customer data from other payment processors into Braintree’s vault
What we look for in you:
Programming foundation in Ruby + Rails, Python, PHP, Node.js, Java, .NET or any other modern language
Working knowledge of one or several object-oriented or functional programming languages.
Linux/Unix command line
General web development skills in HTML, CSS, or JavaScript
SQL a plus
Version Control: Git preferred
Braintree Perks:
Open Dev Day — two days a month our engineers work on projects that interest them to improve their craft
Product conferences — attend two conferences … all on the Braintree dime
Daily catered lunches — salad bar and entree buffet. Yum!
Tuition reimbursement — we take education and skills development seriously
Tracking Free Vacation — employees self track their vacation to ensure you get the time off you need
Take a look at our GitHub and blog: Braintree GitHub | Braintrust