Groupon's mission is to connect local commerce, increasing consumer buying power while driving more business to local merchants through price and discovery. We're redefining how traditional small businesses attract, retain, and interact with customers by providing merchants with a suite of products and services, including customizable deal campaigns, credit card payment processing capabilities, and point-of-sale solutions that help businesses grow and operate more effectively.

Systems Engineer at Groupon
 We have an immediate opening for a Systems Engineer on our Corporate Infrastructure team.  The role will encompass supporting and building the technology infrastructure that enables the day-to-day operation of the Groupon.

Specific Duties and Responsibilities:

  • Assist with planning and coordination for office relocations, new builds and acquisitions

  • Assist with budgeting and forecasting; review and approve purchase requests relating to IT infrastructure

  • Maintain the server stack in all Groupon offices (including Active Directory, DFS, NPS, WSUS, and WDS), optimising the configuration to improve end user productivity

  • Maintain and update tools for the Support Services team, including OS images, scripts, and associated infrastructure

  • Manage Group Policy

  • Coordinate patching and deployment of software updates

  • Manage backup jobs, monitoring, restorations and disaster recovery

  • Perform Active Directory administration tasks and assist with infrastructure optimisation

  • Identify improvements and develop solutions and automations for routine and repetitive tasks

  • Develop and maintain technical and procedural documentation

  • Engage regularly with Support Services and Network/Telecom Teams to assist with implementation of projects and ensure new technologies and solutions are properly documented and managed

  • Maintain close liaison with Globally based colleagues, actively participating in architecture discussions and ensuring alignment on all processes and standards

  • Ensure SLA’s, target response times and recovery time objectives are met

  • Participate in on-call rotations and processes across multiple global teams

  • Expertly handle escalated tickets, rapidly responding and resolving technical crisis situations

  • All other duties as assigned

Skills and qualities are required:

* Experience supporting Linux (Red Hat, CentOS, Ubuntu) and Windows 2008/2012 environments

* Experience administering/supporting an Active Directory Environment

* Knowledge of server technologies like DHCP, DNS, NTP, RADIUS, SAML, LDAP, and other various 3-4 letter acronyms

* Experience with VMWare ESXi and vSphere

* Ability to program in at least two common scripting languages such as: BASH, PowerShell, Ruby, Python, or Perl

* Capable of working in a fast paced environment

* 5-10 years IT experience

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

Company Reviews

I enjoy working at Groupon because you're rewarded and acknowledged based on the hard work you put in, and not on arbitrary tasks. This helps me focus on things that will positively impact my career progression such as honing my sales skills, building my book of business, and investing time in the mentorship program.
Tyler Scott
Merchant Development Manager - Things To Do
at Groupon
I love working at Groupon because I can collaborate with brilliant team members to build strategic initiatives that will make a tangible impact on our business. I wake up every morning excited to solve some of our most complex challenges with a team of people who are innovative, smart, and inspiring.
Jackie Rodriguez
Sales Strategy Manager - Health, Beauty, and Wellness
at Groupon
I've been extremely fortunate to build my career at Groupon over the past 6+ years. Groupon has allowed me to create my own journey, and I've found great rewards in taking chances while staying focused on key priorities. The guidance from excellent mentors and access to senior leadership have also been critical to my Groupon career.
Alan Deitch
Director of Software Engineering
at Groupon
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Why work with us
We're builders and problem solvers who take our work seriously, but not ourselves. Ownership and opportunity are integral to the Groupon employee experience, and our teammates have the unique ability to do work that positively impacts customers and merchants alike. Want to help us revolutionize local commerce? Join us!
Groupon's Chicago office—nestled alongside the Chicago River in the bustling River North neighborhood—is an open environment with plenty of coffee and quirky, themed areas to keep our employees caffeinated and rejuvenated. We value openness and inclusivity and work to ensure all Groupon employees feel both connected to the mission and each other.
Perks & Benefits
Public-transportation benefits
Fitness benefits
Free office shuttles
Paid new parent leave program
Comprehensive sales training program
Sense of joy
Onsite cafes
Unlimited Routine Time Off (RTO)
Heath insurance
Vision insurance
Dental insurance
Life insurance
AD&D insurance
Flexible spending accounts
Disability coverage

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