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What We Do:
Uptake's business is global, disruptive, differentiated and approaches the market in a new way. We help customers identify hidden value and create growth through business and technology innovation, while also enabling cost efficiencies that generate industry-leading business performance. Our team drives this success by connecting customers and partners to the value of the Internet of Things, business-centric architectures, and key technology transitions.
What You'll Do:
- Planning, scheduling, carrying out and presenting UX Research activities
- Conveying the applicable insights from collected research to design team and to affected stakeholders
Potential Projects:
- Enterprise software and web development projects in various industries
- Contextual Inquiry opportunities at client sites across the US
- Work with cutting edge technology and world class professionals
Qualifications:
- Experience moderating usability tests
- Experience in other research methods such as: end-user interviews, contextual inquiry, card sorting and creating experience maps
- This is not a design position, though there will be plenty of opportunity to interact with designers, create wireframes and have feedback on design decisions
- The ideal candidate has experience working in an Agile environment in a cross-functional team
- 3+ years of experience conducting qualitative and quantitative user experience research
- Strong communication and presentation skills
- Proven ability to lead large scale projects while working with stakeholders
- Strong understanding of strengths and shortcomings of different user experience research methods, including when and how to apply them during each product phase
- Curiosity and eagerness to learn and improve on existing and new research methodologies
- BA in Cognitive Science, Statistics, Psychology, Human Computer Interaction or related fields; MS in Human Computer Interaction, Cognitive Science or related fields preferred
Nice-to-have's:
- Knowledge of advanced statistics
- Experience conducting research on mobile devices
- Experience with financial services or related fields
- Experience with Opinion Lab, UserZoom and/or other similar VOC/survey tools
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