Company Description
Reverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.
We love working at Reverb because we're making the world more musical-through our marketplace and through Reverb Gives , which provides musical instruments to youth music education programs. We were named a "Best Place to Work" by Built in Chicago and a "Top Workplace'' by the Chicago Tribune.
Job Description
As a Senior Data Analyst, you will serve as a critical leader in research and data development for our Marketing Analytics team. Our ideal candidate is driven by understanding customer behavior and is passionate about contributing to the development of marketing strategies, which are informed by data and focused on outcomes. In this role, you'll surface insights to improve customer acquisition for Reverb's marketplace. You'll create testing frameworks and reporting partnering with the MarTech and Data Engineering teams. You will report into Analytics and collaborate with other analysts on the development and administration of business intelligence platforms serving the company.
This is a full-time position that can be remote or located in Chicago, reporting to the Analytics Manager. While all of our employees are currently remote, our future of work plan will offer flexible workplace policies that can accommodate work from home candidates who are comfortable traveling to the office location at least 4 times per month. For candidates who will work remotely visit this link for a list of approved locations
Responsibilities:

• Work with large datasets and conduct ad-hoc analyses to quickly inform critical business decisions.
• Create ETLs or processes that pull data from multiple places and centralize it in one table.
• Build reporting and analytics, collaborating directly with the multiple marketing teams
• Analyze Marketing requests and partner with them to share relevant information
• Build self-service dashboards for important metrics so that marketing team members can perform repeatable analyses themselves
• Explore Reverb's marketing data, uncovering new insights and opportunities to improve audience engagement and product catalog segmentation.

Qualifications

• Excellent SQL skills with capability to manipulate data from multiple tables while keeping the data integrity
• Experience with large datasets and understanding of big data architecture and/or data warehousing
• Proficiency with major BI tools such as Looker, Tableau, or PowerBI
• Ability to communicate and present insights to a range of internal partners, including the CMO, Marketing Managers, and other Analysts.
• Experience using marketings analytics tools like Google Analytics, Amplitude, Braze or similar a plus
• Experience using customer data platforms such as Mparticle, Segment or LiveRamp a plus
• Proven ability in an analytics role, with ecommerce, B2C, ad agency, or marketplace experience a plus
• Familiarity with marketing attribution models and tools a plus

Additional Information
Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include but are not limited to the following:

• 100% paid medical, dental, and vision coverage for employees and their eligible dependents (you read it right: no premiums!)
• Life, AD&D, and supplemental long-and short-term disability insurance
• A matching 401(k)
• A generous PTO policy that includes vacation, sick/mental health days plus 11 paid holidays and two floating holidays
• 18 weeks of gender-neutral parental leave for the birth or adoption of a child
• Up to $7,500 reimbursement of adoption-related expenses
• Paid sabbatical program
• Ways to give back to your community through a charitable contribution match and volunteer time off

We're embracing a flexible work model, which empowers our people to do their best work一wherever they are. You can learn more about this approach throughout our interview process.
At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant and resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
We know that the impostor syndrome and confidence gap are real. Please do not hesitate to apply!
#LI-ZW1