Database Reliability Engineers (DBREs) are responsible for keeping the database systems that power Braze’s platform running smoothly. In a nutshell, DBREs ensure database uptime and performance. DBREs are a blend of traditional database administration powerhouses and software engineers that apply best in class engineering principles, operational discipline, software development, and mature automation to the databases we provide to the business (primarily MongoDB and PostgreSQL).

Our team architects and helps us improve data layouts, query patterns, infrastructure reliability, and empowers Braze’s other engineering teams to easily and efficiently leverage our databases. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, PostgreSQL, Kubernetes, and more.  As a Database Reliability Engineer at Braze, you will collaborate with your teammates and the engineering teams utilizing databases to continuously improve the performance, availability, infrastructure, and tooling that are critical to Braze’s platform.

WHAT YOU'LL DO:

• Partner with Braze’s engineering teams:
• Architect products to effectively utilize data in a scalable, reliable manner
• Debug reliability and scalability issues across all layers of the stack, including the products that utilize our databases
• Roll out changes with our SREs to our production environment and helping mitigate database-related production incidents
• Develop Braze’s database infrastructure:
• Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams
• Provide database expertise through reviews of database migrations, queries, and performance optimizations
• Plan for database growth and managing capacity
• Make monitoring alert on symptoms and SLOs, and not on outages
• Manage incidents:
• Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
• Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc.

WHO YOU ARE:

• 5+ years of experience running MongoDB at scale
• 5+ years of experience with infrastructure automation or systems engineering
• You have an urge to collaborate, document, and enable partner teams
• Collaborate across the global remote teams, often working asynchronously
• Document all the things so you don't need to learn the same thing (or plan the same work) twice
• Deliver fast to delight our customers–even internal ones
• Build technical documentation and enablement to allow for deep knowledge sharing
• You have experience with “managed” cloud databases platforms such as RDS and Aurora
• You have experience with Ruby on Rails or other web frameworks data layer subsystems and connection management
• You have experience building database SLO/SLIs and keeping them

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $144,000 and $228,000/year with an expected On Target Earnings (OTE) between $180,000 and $240,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.