Analytics Manager

| Chicago, IL, USA | Remote | Hybrid
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Cleverbridge makes it easy to maximize customer lifetime value. We leverage deep eCommerce expertise to orchestrate and automate frictionless self-service transactions across the entire customer journey, empowering customers to purchase, renew, and expand subscriptions in 248 countries and territories globally. For more than 18 years, our Growth Engine has integrated payments with retention marketing, advanced analytics, and partner ecosystems to consistently deliver recurring revenue growth without added headcount.
Cleverbridge is looking for an experienced Data Engineer to join our Insights team. The ideal candidate approaches business narratives and intelligence in an analytical manner, is data driven and is a creative problem-solver. You will be required to think outside the box and be highly organised to thrive in a hyper-growth environment. You will work closely with clients, Customer Success and Sales Engineering to optimize clients' payment performance and maximize the value they can leverage from using all relevant Cleverbridge products. Familiarity with and interest in data analytics is a must.
Your Background

  • BS/MS in a quantitative field (E.g. Engineering, Data Science, Operations Research, Applied Math, Statistics, Analytics)
  • 5+ years of experience in Business Analytics, Business Operations, Finance, Strategy, Technical Account Management or Payments Analytics at a leading technology, payments company or consultancy
  • Experience with SQL / Looker / Notebooks. Experience with Python is preferred
  • Able to verbally present and communicate ideas clearly and persuasively at all levels to influence both internal and external audiences
  • Driven, motivated and thrive in fast-paced environment
  • Highly organized and able to manage multiple relationships and projects simultaneously
  • Able to understand issues large accounts are facing
  • Experienced in customer success or account management
  • Deep understanding of payments / fintech across regions globally

Your Responsibilities

  • Analyze sales and customer data to identify trends, opportunities, and areas for improvement
  • Collaborate with cross-functional teams to develop and implement sales performance metrics and distributed dashboards
  • Provide regular reporting and analysis on team performance and progress against targets to senior management
  • Work closely with the other teams to develop and gauge the effectiveness of go to market initiatives
  • Continuously monitor and analyze sales data to identify trends and opportunities for improvement
  • Proactively identify and work with Intelligence to curate the data roadmap for the commercial organization

Cleverbridge is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Cleverbridge does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Cleverbridge.

  • Civic Volunteer Time Off
  • Health & Wellbeing
  • Flexible Work
  • Internships & Mentorships
  • Community Spaces
  • Healthcare

Still have questions?
Get in touch with us! Whether it's a role-specific question or a question about life at cleverbridge, we would love to chat with you and we'll do our best to respond as quickly as possible.

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We have swanky penthouse digs in River North, just blocks from both Merchandise Mart and Grand station. Plus plenty of places to grab lunch or a beer!

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