Business Account Manager

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Why Paro?

The hardest jobs are the ones we can’t do. That’s why small and midsize businesses come to us to help solve their finance-related needs. And that’s why we need you, someone who can help us manage our ever-growing client base as we continue to support the businesses who rely on us and our network of highly vetted finance professionals.

Paro is seeking to grow its team of Business Account Managers. Business Account Managers are directly responsible for managing relationships with new and existing clients that utilize Paro’s network of freelancers for projects ranging from outsourced monthly bookkeeping to essential CFO work. Clients are relying on both the freelancers and Business Account Managers as the experts so a solid financial foundation is super important, as is the ability to communicate expectations and break down complicated financial jargon.

Collaboration is key to Paro’s team. Together we curate an open environment and encourage constant feedback in order to guarantee success for all of our clients. Business Account Managers are the core of our Operations team, and will work cross-departmentally to ensure flawless execution and fulfillment on every project.

If you’re a team-player with good communication, a strong work ethic, and you’re excited to work at the intersection of Client Management and Finance Operations, then we want you. Passion for startups is a huge plus!

Who You Are

  • You received a degree in in Accounting, Finance, or Business Administration, but have since realized that the track to Partner and the quiet corporate accounting roles aren’t for you--you have the knowledge-base, but want more!

  • Quick on your feet, a hard worker, and you love to laugh

  • Empathetic: you understand the needs of current and prospective clients

  • Self-motivated, entrepreneurial, and will use creative approaches to get the job done

  • Excellent verbal and written communication skills

  • Technically proficient with the capacity to quickly learn multiple software platforms (don’t worry, we’ll teach you)

  • Solution-driven and excel at solving problems, particularly in team settings

  • You aspire to learn, grow and succeed in accounting and operations

  • You are able to work efficiently while dodging soccer balls and shooting Nerf hoops

  • You are excited to add to the culture and change the trajectory of our growth by being your awesome self

 

What You’ll Do

  • Develop and maintain relationships with new and existing clients

  • Leverage your accounting and finance knowledge to match clients with the best Paro freelancers for their project

  • Look for opportunities to improve our clients’ finance and accounting processes and follow through by cross-selling additional service lines

  • Implement new strategies and best practices with the core Operations team

  • Vet and manage a growing team of the best freelance talent out there

  • Consult with Sales team to close new business

  • Match clients and freelance talent to meet goals in an efficient manner

  • Define and shape our customer acquisition strategy

  • Interact with entrepreneurs on a daily basis


Nice to Haves

  • Account management experience

  • 1 - 3 years background in financial services, accounting, and / or business administration

  • Consulting experience

 

Benefits

  • Competitive salary + stock options + un-capped commissions

  • Fun and challenging environment that propels career growth

  • Medical, dental, and vision insurance

  • Unlimited PTO – we trust you

  • Opportunity to grow into a leadership role, within Operations or shifting to a different function

  • Monthly happy hours and team outings

  • Catered breakfast on Mondays and Fridays

  • Great office location in Gold Coast, steps away from public transportation (Clark and Division)

 

About Us

Paro is an exclusive network of the very best on-demand financial professionals. Paro matches businesses with highly vetted financial analysts, CFOs, CPAs, and bookkeepers who have the domain expertise to tackle company-specific problems. Less than the top 3% of finance freelancers make it through our screening process so businesses are guaranteed top-notch experts at affordable prices.

Our values

At Paro, we pride ourselves on our strong value-system--which we created together as a team--and look to bring on new team members who also embody these values.

Enjoy the journey

  • We bring energy to an antiquated and stale industry

  • We embrace fun

  • We don’t take ourselves too seriously

Have each others’ backs

  • We are a team; we win together and lose together

  • We can handle anything

  • We feel confident to take risks because we serve as each other’s safety net

  • We are a community, not just a workplace

Do the right thing

  • We don’t cut corners; we take a long-term view of success

  • We deposit in the Karma bank

  • We are loyal to clients

  • We are transparent and don’t hold ulterior motives

Take Smart Risks

  • We believe that trying and failing is better than not trying at all

  • We think creatively about obstacles

  • We challenge assumptions

  • We are nimble

Never settle

  • We invent new ways to do what we do

  • We want to be comfortably uncomfortable and encourage each other to take on new and more challenging projects

  • We are each accountable for every team member being their best and push each other and give others permission to push us

Be yourself

  • We bring our whole selves to work; we're cool with who you are, professional and otherwise!

  • We recognize that everyone brings something important to the table and that conflict helps us grow

  • We are sensitive to our differences; we value being yourself while making space for others to be themselves

  • We are committed to creating a culture of inclusion as we grow

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Location

We have a great location in River North! The office is steps away from public transportation.

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