Business Account Manager
Why Paro?
The hardest jobs are the ones we can’t do. That’s why small and midsize businesses come to us to help solve their finance-related needs. And that’s why we need you, someone who can help us manage our ever-growing client base as we continue to support the businesses who rely on us and our network of highly vetted finance professionals.
Paro is seeking to grow its team of Business Account Managers. Business Account Managers are directly responsible for managing relationships with new and existing clients that utilize Paro’s network of freelancers for projects ranging from outsourced monthly bookkeeping to essential CFO work. Clients are relying on both the freelancers and Business Account Managers as the experts so a solid financial foundation is super important, as is the ability to communicate expectations and break down complicated financial jargon.
Collaboration is key to Paro’s team. Together we curate an open environment and encourage constant feedback in order to guarantee success for all of our clients. Business Account Managers are the core of our Operations team, and will work cross-departmentally to ensure flawless execution and fulfillment on every project.
If you’re a team-player with good communication, a strong work ethic, and you’re excited to work at the intersection of Client Management and Finance Operations, then we want you. Passion for startups is a huge plus!
Who You Are
You received a degree in in Accounting, Finance, or Business Administration, but have since realized that the track to Partner and the quiet corporate accounting roles aren’t for you--you have the knowledge-base, but want more!
Quick on your feet, a hard worker, and you love to laugh
Empathetic: you understand the needs of current and prospective clients
Self-motivated, entrepreneurial, and will use creative approaches to get the job done
Excellent verbal and written communication skills
Technically proficient with the capacity to quickly learn multiple software platforms (don’t worry, we’ll teach you)
Solution-driven and excel at solving problems, particularly in team settings
You aspire to learn, grow and succeed in accounting and operations
You are able to work efficiently while dodging soccer balls and shooting Nerf hoops
You are excited to add to the culture and change the trajectory of our growth by being your awesome self
What You’ll Do
Develop and maintain relationships with new and existing clients
Leverage your accounting and finance knowledge to match clients with the best Paro freelancers for their project
Look for opportunities to improve our clients’ finance and accounting processes and follow through by cross-selling additional service lines
Implement new strategies and best practices with the core Operations team
Vet and manage a growing team of the best freelance talent out there
Consult with Sales team to close new business
Match clients and freelance talent to meet goals in an efficient manner
Define and shape our customer acquisition strategy
Interact with entrepreneurs on a daily basis
Nice to Haves
Account management experience
1 - 3 years background in financial services, accounting, and / or business administration
Consulting experience
Benefits
Competitive salary + stock options + un-capped commissions
Fun and challenging environment that propels career growth
Medical, dental, and vision insurance
Unlimited PTO – we trust you
Opportunity to grow into a leadership role, within Operations or shifting to a different function
Monthly happy hours and team outings
Catered breakfast on Mondays and Fridays
Great office location in Gold Coast, steps away from public transportation (Clark and Division)
About Us
Paro is an exclusive network of the very best on-demand financial professionals. Paro matches businesses with highly vetted financial analysts, CFOs, CPAs, and bookkeepers who have the domain expertise to tackle company-specific problems. Less than the top 3% of finance freelancers make it through our screening process so businesses are guaranteed top-notch experts at affordable prices.
Our values
At Paro, we pride ourselves on our strong value-system--which we created together as a team--and look to bring on new team members who also embody these values.
Enjoy the journey
We bring energy to an antiquated and stale industry
We embrace fun
We don’t take ourselves too seriously
Have each others’ backs
We are a team; we win together and lose together
We can handle anything
We feel confident to take risks because we serve as each other’s safety net
We are a community, not just a workplace
Do the right thing
We don’t cut corners; we take a long-term view of success
We deposit in the Karma bank
We are loyal to clients
We are transparent and don’t hold ulterior motives
Take Smart Risks
We believe that trying and failing is better than not trying at all
We think creatively about obstacles
We challenge assumptions
We are nimble
Never settle
We invent new ways to do what we do
We want to be comfortably uncomfortable and encourage each other to take on new and more challenging projects
We are each accountable for every team member being their best and push each other and give others permission to push us
Be yourself
We bring our whole selves to work; we're cool with who you are, professional and otherwise!
We recognize that everyone brings something important to the table and that conflict helps us grow
We are sensitive to our differences; we value being yourself while making space for others to be themselves
We are committed to creating a culture of inclusion as we grow