Arity
Chicago, IL

Arity-Content Designer / Technical Writer at Arity

| Chicago
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Founded by The Allstate Corporation in 2016, Arity is a data and analytics company focused on improving transportation. We collect and analyze enormous amounts of data, using predictive analytics to build solutions with a single goal in mind: to make transportation smarter, safer and more useful for everyone.

At the heart of that mission are the people that work here—the dreamers, doers and difference-makers that call this place home. As part of that team, your work will showcase both your intelligence and your creativity as you tackle real problems and put your talents towards transforming transportation.

That’s because at Arity, we believe work and life shouldn’t be at odds with one another. After all, we know that your unique qualities give you a unique perspective. We don’t just want you to see yourself here. We want you to be yourself here.
 

The Experience Design Team

Made up of design leads, experience designers, content designers, design researchers, UI engineers, and visual designers, our Experience Designer Team works collaboratively across departments to capture the emotions and needs of our end users – which are reflected in all the ways they experience Arity and our products. Using a lean and agile approach, our XD team works across areas focused on driving data visualization, driving behavior analysis, urban planning, and shared mobility. They meet each project with deep empathy in order to craft useful and usable interface design solutions. Together, we design experiences that have real impact on the personal transportation industry and its future. Are you ready for the challenge?

The Role

Arity is looking for a Content Strategist with Technical Writing experience to steward top-quality content and technical documentation in and around our products. The right candidate will be able to dive into our user journeys and ensure the right content is delivered to different audiences when they need it. You'll know your way around product content fundamentals, like audits, error codes, and microcopy. Plus, you'll be familiar with APIs and SDKs and be up for the challenge of applying your content strategy knowhow to our developer experience.

Responsibilities
As a Content Designer at Arity, you'll bring an important content and technical perspective to our designs. During your workday you might:

  • Create content guidelines and templates for our products and platforms
  • Teach teams to think about content throughout user and customer journeys 
  • Audit content for consistency, accuracy, and updates
  • Provide feedback on product content, such as microcopy and onboarding
  • Create clear error codes that get users back on track with ease
  • Help define our taxonomy and ontology, especially between our different user and customer groups
  • Advocate for customers, users, and developers throughout our experiences
  • Write product content and lead content reviews with designers and legal

As a Technical Writer at Arity, you will help guide the creation of technical documentation. We will trust you to:

  • Work alongside engineers to create a documentation framework, defining guidelines and standards that meet the high expectations of our customers
  • Coach development teams in the creation of their product documentation, so you can focus on quality and delivery as we scale
  • Help as needed in the timely production of easily discovered and consumed documentation – sometimes writing or editing to help get it right
  • Support products through release and update maintenance
  • Bring human-centered design and thoughtful content strategy to guide and inform the user experience within our developer portal

You'll get to work with every part of our organization, which includes: 

Experience design

  • Ensure language consistency throughout our products and organization
  • Create guidelines, templates, and processes that improve our product content
  • Attend design crits to review content for product and user testing
  • Participate in the development of our design system, including pattern library
  • Work with researchers to identify opportunities to test and improve our content 

Engineering and product

  • Collaborate with engineers to understand our products and create high-quality documentation to support them
  • Work with product owners and scrum masters in backlog grooming to ensure content and documentation is included in sprints

Customer success and data governance

  • Identify opportunities to enhance user comprehension and increase self-service through content
  • Help refine our product update process and create customer support content
  • Partner with data stewards to review metadata descriptions and adapt them into contextually appropriate product descriptions

Marketing and sales

  • Help product marketing teams craft messaging related to product capabilities
  • Be our go-to SME and writer for technical content in whitepapers and blog posts
Qualifications
  • Strong communication and collaboration skills 
  • Ability to self-manage, prioritize, and facilitate cross-team coordination of efforts
  • Proficiency in proofreading and editing English-language documents
  • Able to identify opportunities to bring added value to our processes and solutions
  • Some technical writing background with the ability to comprehend and communicate technical concepts and user workflows

Technologies & platforms

We design telematics products that use GPS and geolocation services. Knowledge around telematics or these technologies will help you in this role. Our products are embedded into other apps, are native for iOS and Android, or are web responsive dashboards. We use cloud computing technologies like APIgee, Kafka, and AWS. Familiarity with APIs and SDKs, Postman, Swaggar, RESTful API design, and JSON are nice to have, but none of these are deal breakers.

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

That’s the day-to-day, now let’s talk about the rest of it. As we mentioned, Arity was founded by The Allstate Corporation. But you’ll be working for—and at—Arity. It’s the best of both worlds. You’ll get access to the full suite of Allstate benefits and work in a fast-paced startup culture. That’s more than just free breakfasts, brain breaks and ping pong. It’s a culture that encourages you to be you.

Sound like a fit? Apply now! We can’t wait to meet you.

Arity.com Instagram Twitter LinkedIn

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. 
For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance. 

For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.

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Where we are

Arity's located in the Merchandise Mart, the heart of Chicago's tech scene. Mobility is what we do & you can find us using all forms to get to work.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • PandasLibraries
    • Sci-KitLearnLibraries
    • NumpyLibraries
    • MatplotlibLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • PysparkFrameworks
    • HiveFrameworks
    • ImpalaFrameworks
    • KafkaFrameworks
    • NiFiFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • InVisionDesign
    • SketchDesign
    • MuralDesign
    • SmaplyDesign
    • ConfluenceManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • TrelloManagement
    • TrackerManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotCRM
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What are Arity Perks + Benefits

Arity Benefits Overview

Arity was founded by The Allstate Corporation, but you’ll be working for—and at—Arity. It’s the best of both worlds. You’ll get access to the full suite of Allstate benefits and work in a fast-paced startup culture. That’s more than just free breakfasts, brain breaks and ping pong. It’s a culture that encourages you to be you.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We also provide a cash balance pension benefit, at no cost, to eligible employees based on their eligible compensation and years of service with the company. Employees are vested after 3 years.
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Arity offers up to 12 weeks of unpaid, job-protected leave per year for any employee eligible under the Family and Medical Leave Act (FMLA).
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Looking for more info? You can find details here: https://www.allstategoodlife.com.

An Insider's view of Arity

What’s the vibe like in the office?

At Arity, you’re encouraged to see yourself here and be yourself here. When you walk through the door, you are part of something bigger than yourself and are empowered to be better than when you first start here. The space and culture facilitate collaboration & are designed to spark innovation.

Erica, Steph & Rachel

Culture Team

What's the biggest problem your team is solving?

The mission of our team is to derive meaningful events and features from raw telematics data, with a mix of physics, signal processing, machine learning, & experimentation. Derived from big data, we're developing best-in-class solutions for collision and distracted driving detection which is disrupting the mobility space.

Venu & Kyle

Data Scientists, Advanced Sensor Insights Team

How has your career grown since starting at the company?

Arity supports my career growth by not only having a multitude of resources at my fingertips but by providing the right support structure to make it easy for my manager and me to have development conversations. I’m able to make succinct goals and really follow through.

Baily

People Strategy Consultant

How do your team's ideas influence the company's direction?

At Arity, we solve problems that impact society. Arity Engineering plays a critical role in developing products that incorporate capabilities our customers want with solutions they need. When a customer has a challenge, we leverage the group’s collective learning to work towards an optimized solution. We rarely come across something we can’t solve.

Emad

Vice President, Engineering

How do you collaborate with other teams in the company?

Cross-functional collaboration is built into how we work and develop products on a daily basis. At Arity, we are one team coming together to achieve our goals, continuously innovate and drive the industry forward.

David

Product Owner, Insurance

Arity Jobs in Chicago
11

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Arity-Senior Data Scientist - Machine Learning

Arity
Chicago
19 minutes ago
+34
As a Senior Data Scientist at Arity, you will help lead the use of data to drive decisions at scale. You will collaborate with product owners, data & software engineers, and designers to develop and deploy robust, scalable services that enhance our understanding of user mobility. You will create new ways of finding meaning from our unique combination of driving and mobility data along with insurance, shared mobility, and mobile app data that help us understand transportation and the risk of behaviors on the road. You will also help shape and grow our culture we have worked hard to establish – promoting recognition of good work, continuous learning, winning together, and having fun along the way.

Arity-Group Product Manager

Arity
Chicago
1 hour ago
+34
We are looking for a collaborative and innovative Group Product Manager to drive strategy and vision forward for our Sharing Economy segment. You will get to work closely with designers, data scientists and engineers to translate customer insights, business imperatives and technological advances into great experiences for our customers in the Rideshare, Carshare & Delivery space. You have a strong technical and analytical background that can think holistically about customer pain points. You will be involved in defining and developing new products & features that take us to the next level.

Arity-Senior Data Scientist - Advertisers & Data Buyers

Arity
Chicago
20 hours ago
+34
As a Senior Data Scientist at Arity, you will help lead the use of data to drive decisions at scale. You will collaborate with product owners, data & software engineers, and designers to develop and deploy robust, scalable services that enhance our understanding of user mobility. You will create new ways of finding meaning from our unique combination of driving and mobility data along with insurance, shared mobility, and mobile app data that help us understand transportation and the risk of behaviors on the road. You will also help shape and grow our culture we have worked hard to establish – promoting recognition of good work, continuous learning, winning together, and having fun along the way.

Arity-Data Science Team Lead

Arity
Chicago
1 day ago
+34
As a Data Science Team Lead, you will be responsible for leading and inspiring a world-class group of data scientists, data analytics engineers and business analytics consultants within our Sharing Economy product segment. These teams capture telematics data and booking data to build unique insights about the risk and operations of ride share, car share, and gig economy companies. You will also help create and support our business strategy for Sharing Economy by being a strong voice of the customer from an analytics lens. You will help us recruit and lead top talent and have a key voice in the analytics operations at Arity. 

Arity-Technical Support Account Lead

Arity
Chicago
1 day ago
+34
As part of the Customer Success team, Arity Technical Support Account Leads are highly experienced advocates and technology consultants dedicated to our largest and most strategic clients. Technical Support Account Leads provide an operational partnership with clients to optimize product health and accelerate adoption of technology into client programs. The Technical Support Account Lead maintains the technical solutions and configuration services after the point of sale that directly contribute to the long-term success of our customers’ programs. 

Arity-Data Scientist-Sr Manager

Arity
Chicago
1 week ago
+34
As a Senior Manager on the Data Science team, you will be responsible for leading and inspiring a world-class group of data scientists, data analytics engineers and business analytics consultants spread across several product development teams that detect sophisticated driving behaviors on the edge, enrich driving routes with meaningful attributes, and develop an in-depth understanding of users’ mobility patterns. You will help us recruit and lead top talent and have a key voice in the analytics operations at Arity. This includes deploying models to mobile and cloud platforms. You will also help create and support our business strategy for the product groups you support by being a strong voice of the customer from an analytics lens.

Arity- Experience Design Consultant Intern- University Programs

Arity
Chicago
1 week ago
+34
The Experience Designer Consultant Intern will support the framing of problems and provide help with innovative design solutions that meet user needs, while fulfilling key business objectives for a diverse range of products and experiences. They are ready to support other Design team members on concepts and early discovery work, as well as iterating on a mature product while embedded within a product team. On their product team, the Experience Designer Consultant Intern is communicating and collaborating with their Design pair, as well as with Product Managers, Engineers, Data Scientists, and Marketing. They will create and extend designs, prototypes and other design asserts in order to facilitate the communication of the recommended solution. 

Arity- Data Governance and Quality Intern- University Programs

Arity
Chicago
1 week ago
+34
This is a Summer 2021 internship for students currently enrolled in a degree program. This role is responsible for working alongside Data Stewards and Data Analytics Consultants to aide in managing and governing the core internal and external analytical data for the organization. This person will gain an understanding for best practices and documentation of our governed data sources and metadata. This role will collaborate across Arity to improve processes that will increase data availability and interpretation. This person will provide support in creating business insights by ensuring our data is compliant, timely, accurate, complete, and most importantly, ‘fit for purpose’ for our customers’ use cases. This is a highly dynamic position that requires a great degree of flexibility, analytic agility and the ability to rapidly adapt to changing business requirements/needs, new technologies and data sources. This role requires close integration and partnership with the business and requires business acumen in order to output the best solutions.

Arity-Regulatory, Compliance, and Privacy Manager

Arity
Chicago
1 week ago
+34
The Regulatory, Compliance, and Risk Manager is responsible for influencing activities that support the Operational Excellence program. The position is for a self-motivator that executes on regulatory, compliance, and privacy matters. The Manager will proactively work with business partners on emerging regulatory, compliance, and privacy risks and issues while ensuring Program elements are being met. This individual will contribute to Arity through operational leadership including management, direction, leveraging and guidance of others within the organization. In addition, the Manager will lead through strong communication skills, coordinating activities and delegating work. This individual is expected to have a thorough understanding of stated compliance and privacy policies and practices.

Arity-Sr. Sales Manager - Advertising & Marketing Solutions

Arity
Chicago
1 week ago
+34
The Arity Sales team plants the seeds of our company's success. We're looking for candidates who bring a unique concoction of consulting, business development, technology, and-of course-sales experience to help our business take off. Innovation, transparency and a desire to do the right thing are essential for this position, because we're not selling one specific product-we're selling ideas and solutions we truly believe in. Team members are passionate about their job and excited about the opportunity to drive change not just for customers, but for an entire industry. Our ideal candidate has deep knowledge of transportation across multiple industries and thinks outside the box to help our partners solve their toughest transportation problems. Sound like you? Let's chat!

Arity-Sr Manager - IT

Arity
Chicago
1 week ago
+34
Arity's Enabling Technology Senior manager is responsible for helping Arity achieve its mission by ensuring that the company and the employees have the right technology, tools, and partnerships to be successful. This high profile, high exposure role is accountable for understanding Arity business and employee needs and developing and executing a strategy based on those needs. This Senior Manager will select, enhance, execute and manage the appropriate technologies and systems for the Arity Business. He/she will also manage key relationships throughout Arity and the Allstate Enterprise to achieve goals. In addition to technical skills related to employee and business computing, building rapport, influencing others, attention to detail, planning, and project/program management will be critical for this role.