Communications Content Lead - Remote at DFIN

| Chicago | Remote
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Donnelley Financial Solutions (DFIN) is a leader in risk and compliance solutions, providing insightful technology, industry expertise and data insights to clients across the globe. We’re here to help you make smarter decisions with insightful technology, industry expertise and data insights at every stage of your business and investment lifecycles. As markets fluctuate, regulations evolve and technology advances, we’re there. And through it all, we deliver confidence with the right solutions in moments that matter. 

Summary:

This role is key to executing company-wide strategic communications plans. Must be able to write, edit, and produce communications in multiple formats with an eye for detail and the ability to reshape content in a manner appropriate for multiple channels. 

Responsibilities:

Process Related

  • Partner and co-lead projects with Communications Manager
  • Support Executive Communications, Town Hall meetings and other webinars; solicit materials and other content from executives in the organization
  • Prepare meetings for client demos and illustrations
  • Manage Communications mailbox and editorial calendar
  • Track metrics to help gauge the impact of communications strategy
  • Conduct quality assurance checks on range of communications
  • Understand SEO and web traffic data
  • Post content to all channels
  • Help drive engagement through social media


Content Related

  • Assist in creating messaging and communications strategy for enterprise-wide initiatives
  • Research, craft and present a story suited for different internal audiences
  • Create presentations and infographics using latest tools. Ability to tell story through video or other channels. 
  • Write, edit and publish engaging content for various social networks, including LinkedIn and Instagram. 
  • Coordinate corporate Social Media posts with the Marketing (scheduling, obtaining stakeholder approval)
  • Regularly copyedit and proofread
  • Upload and publish content to the Content Management System
  • High proficiency in editing software 
  • Video editing and storytelling 
  • Optimize and repackage content (language, tone, message) based on target audience and channel. 
Qualifications:

Required Skills:

  • 7 – 10 years of work experience in Corporate Communications, Public Relations, Journalism, or related field 
  • Bachelor’s degree in related field
  • Exceptional writing skills
  • Project Management skills
  • Detail-oriented with strong problem-solving skills
  • High level of Proficiency in Microsoft Office Suite (Outlook 365, Sharepoint, Teams)

Preferred Skills

  • Knowledge of audio-visual software and skill/tools
  • Knowledge of SEO, internet marketing, and industry trends
  • Knowledge of various social media platforms 
  • Critical thinker and problem-solver
  • Organized and self-motivated
  • Visualization tools needed to capture requirements or story
  • Proficiency in tools such as Adobe PhotoShop and Visio

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfinsolutions.com as a result of your disability. You can request a reasonable accommodation by sending an email to [email protected] #BI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • PythonLanguages
    • SqlLanguages
    • AzureLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • SAP HANADatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the heart of downtown Chicago’s financial district, we are steps from all Metra stations, good eats and entertainment.

An Insider's view of DFIN

What projects are you most excited about?

In transforming and improving FinTech products, excitement comes from the challenge of knowing that the problems are complex, yet the solutions must be easy to use. When we start a new project, I can't wait to sink my teeth into understanding the problem space, talking to users, designing the solution, and seeing it through to release.

Dan

Principal Product Designer

What makes someone successful on your team?

Active and honest listening – Contrary to the stereotypical, extroverted sales rep, some of my most effective and insightful client interactions are when I do the least amount of talking, and the most active listening. Client insight is exponentially easier to excavate when you stop “pitching” – and start listening.

Carey

Senior Sales Representative

What is your vision for the company?

Our business plan reflects the change in products DFIN is selling today versus what we sell in five years. DFIN today is a company that offers a lot of professional services that we added software to, but the goal is to become a SaaS company that has services to support it.

Stephen

SVP, Global Head of Engineering

How do you make yourself accessible to the rest of the team?

When managing an individual or team, my strategy is to instruct, influence and inspire. I ask discovery questions that inspire confidence so that when they come to me with requests, they invariably have the answers. I am also intentional about safeguarding other people’s dignity. The people who work for you are the people who elevate you.

Dawnet

Executive Vice President of Global Capital Markets Sales 

What are DFIN Perks + Benefits

DFIN Benefits Overview

The world continues to change in ways we never expected, but there is one constant: your safety and well-being is a top priority, and DFIN has you covered with our benefits.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
We value a work / life balance at DFIN.
Remote Work Program
We have partial and fully remote opportunities at DFIN.
Family Medical Leave
Family Medical Leave granted under the Family and Medical Leave Act (FMLA).
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Employee parking available
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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