Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.
Responsible for the maintenance and quality of existing product information to ensure complete and accurate information in one central repository (STEP). To support business initiatives related to changing product information while maintaining the data integrity and hierarchy structure.
Primary Duties and Responsibilities
Perform content activities such as data analysis, editing, applying updates resulting from normalization, technical content support and other functions related
to content issues along with ensuring the consistency of product information
Execute and comply with data integrity rules
Participate in improvement opportunities and provide constructive feedback
Clean and maintain the data based on business priorities and using defined processes
Participate in PI team projects that support business priorities
Work with peers and various Business partners supporting business initiatives
Address data content, consistency and Hierarchy issues and analyze the best way to implement within the Hierarchy Structure
Execute additions, changes and deletes to the Category/Hierarchy Structure
Support PLE and BU Add activities as necessary
Auditing product information for accuracy and consistency
Manage assigned projects to completion
Respond and take action for Click & Find Feedbacks
Preferred Education & Experience:
BS/BA or equivalent experience
Experience with MRO product data preferred
1 to 3 years experience
Possesses good working knowledge of business strategies across Supply Chain
including product information and marketing strategies. Proven ability to work
across a variety of business functions throughout the department.
Understands product information strategies and marketing strategies.
Build and maintain relationships in a matrixed corporate environment as well as
with Grainger Suppliers.
Good interpersonal skills, including the ability to deal and build relationships with
various levels of the organization and Grainger Suppliers.
Ability to work independently and in a team environment (Relationship Building)
Good communication skills, both verbal and written.
Proven ability to communicate messages within the organization and Grainger
Able to understand technical information, concepts and decisions
Able to work well with others within team and across the organization
Demonstrated ability to quickly learn and apply proprietary analytical tools
Proven experience in managing and analysis of product information data.
Skilled at analyzing data and sorting relevant information
Good analytical skills
Good Problem Solving Skills (Ability to bring groups together)
Strong teamwork skills
Some MRO product knowledge is preferred
Excellent attention to detail
Proficiency in use of Microsoft Office products (Word, Excel, Outlook, Visio, Access)
Models customer focus in terms of response time, commitment and resourcefulness
Good agility, flexibility and time management skills to accomplish multiple priorities and initiatives
Aptitude for grasping and applying acquired knowledge
Demonstrated ability to use technical support or technical data
Ability to quickly learn, become competent in, and effectively apply new technologies or processes
Proven orientation to detail and accuracy and getting results
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.