The Content Specialist ensures the accuracy, quality, and clarity of product offerings on the Groupon platform. They are responsible for upholding Groupon’s commitment to transparency through researching, vetting, writing, and editing deals and publishing them to the site. This role will assemble and process content from existing information, and on occasion produce content from scratch. Some basic data entry and handling of stock images will also be required.
Responsibilities:
Vet value of offering for accuracy and transparency
Ensure deal components and fine print language is compliant with regulations
Clarify deal information with account owners to prevent questions that might arise downstream, from internal groups or customers
Set up technical features as required by the deal structure
Assemble deal previews from existing content
Lightly edit existing copy to match current feature
Produce deal or merchant descriptions as needed
Occasionally select stock images and apply them to deals
Route content to ensure deals flow efficiently through the pipeline
Identify problem trends in the deal pipeline and provide feedback to stakeholders and operations managers
Requirements:
Bachelor's degree
Clear verbal and writing communication
Detail-oriented
Strong sense of ownership and desire to improve process
Ability to work independently and meet high productivity and quality expectations
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.