Content Specialist

| Chicago

 

When was the last time your words were read by millions?

 

Do you want your words to be seen by millions of people? Are you the kind of person who loves to turn a bland concept into near-poetry? Eager to test your writing skills on a huge stage? We want to talk to you.

 

If you are ready to flex your creative muscles, helping people discover experiences and making an impact on local businesses, there is a new opportunity you can't miss.

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

 

The Content Specialist ensures the accuracy, quality, and transparency of product offerings on the Groupon platform. They are responsible for upholding Groupon’s dedication to transparency through researching, vetting, writing, and editing deals and publishing them to the site. This role will craft and process content from existing information, and on occasion produce content from scratch. Some basic data entry and handling of stock images will also be required.

 

You’ll spend time on the following:

  • You will vet value of offering for accuracy and transparency, ensuring deal components and fine print language is aligned with regulations

  • Clarify deal information with account owners to prevent questions that might arise downstream, from internal groups or customers

  • Set up technical features as required by the deal structure

  • Assemble deal previews from existing content

  • Lightly edit existing copy to match current feature

  • Produce deal or merchant descriptions as needed

  • Occasionally select stock images and apply them to deals

  • Route content to ensure deals flow swimmingly through the pipeline

  • Identify problem trends in the deal pipeline and provide feedback to partners and operations managers

 

We’re excited about you if you have:

  • Bachelor's degree in English preferred

  • Relevant writing experience a plus

  • You're a communication sage with verbal and written skills that would make Shakespeare weep

  • You're comfortable with ambiguity yet can also work with established metrics and goals

  • You should be curious, autonomous and have a strong sense of ownership and desire to improve process

  • Ability to work independently and meet high productivity and quality expectations

  • This role is flexible and you should anticipate working Saturday or Sunday as necessary

 

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our employee resource groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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