VP, Print & Production at Epsilon

| West Suburbs
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Company Description

Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology is rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com. Follow us on Twitter at @EpsilonMktg.

Job Description

The position requires a strong background in direct mail print production (including sheetfed, web, inline web, etc.), cut sheet and continuous digital imaging (monochrome and color), bindery/lettershop services, and USPS regulations.  Ensures best practices are implemented by working with the account and creative teams to develop proper creative, bid specifications, project timelines and schedules that meet client expectations.

Essential Functions:

·       Manage the operational and financial results of a large print production organization

·       Develop strategies and initiatives to continuously improve the profitability and efficiency of a multi-location production operation

·       Manage and maintain high levels of client (internal and external) satisfaction

Knowledge and Skills:

·       Strong communication and team skills

·       Solid working knowledge of P&L/budget management

·       Extensive knowledge of print production technologies and methodologies

Duties & Responsibilities

·       Oversee quality, efficiency, and timeliness to ensure overall on-time delivery, quality assurance standards, fiscal results, and client satisfaction

•     As required, interact and negotiate extensively with clients, vendors, and account services professionals to ensure overall project executions are being delivered as scheduled and within budget parameters, while emphasizing high quality, client satisfaction, and fiscal responsibility.

·       Directs and oversees all platform updates and maintenance activities to maximize and ensure efficiencies for all production systems and technologies

·       Advise on best production practices and new systems enhancements

·       Determine and maintain optimal organizational structure and staffing levels

•     Negotiate favorable contracts and agreements

·       Represent the production division and assist with “sell-in” of production services through client visits, tours, and presentations

·       Assess profitability of all accounts and contribute production financial data to drive strategic pricing for clients

·       Support all company-wide initiatives and comply with all process requirements (HR, Legal, IT and Finance)

•     Actively participate in executive-level decision-making, responsible for long-term strategic planning and short-term tactics

 

 Technical Requirements

·       Experience working with Microsoft products, such as Word, Excel, and PowerPoint

·       An understanding of multi-channel marketing tools, data, programming techniques and platform technologies

·       Comprehensive experience with multiple print and production technologies

 

Preferred Qualifications

•         10+ years of managing large scale print production manufacturing operations

•         10+ years successfully leading a large team (100+ associates)

•         Ability to conceptualize and build manufacturing departments and to transform existing capabilities into new sources of agency revenue

•         Proven ability to create high-impact collateral and go-to-market strategies that drive demand and create a differentiated position in the marketplace

•         Competitive analysis/differentiation

•         Contract negotiation and cost savings initiatives

•         Budgetary management

•         Excellent verbal and written communications skills with the ability to translate complex custom solutions and technologies into clear and easy-to-understand communication

•         Excellent interpersonal skills, with a proven track record of establishing credibility with key constituencies including technologists, client service representatives, marketers, sales, and product management

•         A deep attention to detail and quality of deliverables

•         Relevant marketing experience is a plus

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Technology we use

  • Engineering
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Location

101 N Wacker Drive, Chicago, IL 60606

An Insider's view of Epsilon

What's something quirky about your company?

We have a company band, made up of anywhere from 30 to 40 employees at a given time. The band has a large following and performs at charity events around Chicago. They also perform a full set at Epsilon’s holiday party each year at the House of Blues. My jaw hit the floor when I saw my peers up on stage rocking out.

Paul

Associate Automation & Infrastructure Engineer

How do you collaborate with other teams in the company?

We collaborate through storytelling. It’s not ‘how’ we build it, but rather ‘why’ we build it. We need to tell stakeholders a story about a consumer pain point, solving it in a differentiated manner and the larger vision. Then, collaboration occurs as we incorporate feedback and have a motivated team building towards a shared vision.

Matt

VP, Product Management:

How would you describe the company’s work-life balance?

Conversant has a very good work-life balance, including unlimited PTO. As a young adult, traveling around the world is one my top priorities and working with a company that aligns with that is a huge plus. I have had the flexibility to visit 7 countries. That flexibility is one of many things that has kept me at Conversant for five years.

Alba

Team Lead, Engineering

What are Epsilon Perks + Benefits

Epsilon Benefits Overview

At Epsilon, we offer benefits and perks that enable our associates to thrive and foster a culture of innovation.

Culture
Volunteer in local community
Epsilon participates in local community activities such as the Greater Chicago Food Depository, Off the Street Club, Chicago Cares Serve-A-Thon, Habitat for Humanity and Ronald McDonald House.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Epsilon has a Social Committee that organizes social, charitable and sports activities.
Daily sync
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Epsilon team fitness initiatives include intramural softball, volleyball and soccer.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Epsilon provides back-up care benefits.
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Epsilon hosts an annual summer boat party on Lake Michigan and a holiday party at the House of Blues, where our employee-run band performs the live entertainment all night.
Game Room
Happy Hours
Happy hours are hosted at team's discretion.
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Epsilon offers employees professional development opportunities like on-site training courses and the ability to attend job-related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Epsilon hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program and career mentoring.
Time allotted for learning
Epsilon encourages employees to complete 48 hours of professional development training per year.
Online course subscriptions available
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