Position Overview:

The Catch Company is looking for an Analyst to support our Data team. This is a multifaceted role where you will:

1. Expand and improve our use of data:

• Collaborate with functional leaders to identify new strategies for using data to make better decisions and improve our customer experience
• Build the data models and tools to execute on those strategies

2. Own our Customer Insights function:

• Conduct hands-on research on our customers’ demographics, preferences, and behavior
• Become the go-to resource for questions about who are customers are, what they like and don’t like, and how they shop for fishing gear

What makes this a special opportunity:

• This is an excellent role for a candidate interested in a role that requires both strategic and technical skills; you will have the chance to identify strategic opportunities and then analyze data / build tools to capture those opportunities
• You will take ownership of a key function (Customer Insights), giving you the ability to both determine what we should work on and how it should be done
• You will work with people who are eager to use data to improve our product offerings, our customer experience, and other key components of the business
• We place a premium on building a great culture made up of great people
• You will work with and learn from experienced leaders who have a track record of building successful companies
• We are based in Chicago’s West Loop (one of the best restaurant neighborhoods in the world), with easy access to all major public transportation systems

What you will do:

• Work directly with functional leaders (marketing, operations, product development, etc.) to identify new ways to use data to make better decisions.
• Build, improve, and debug our data models, with the goal of expanding and improving the data available to our employees (we use Redshift, dbt, and Looker).
• Collaborate with business users to identify new opportunities to use machine learning to predict customer behavior and automate processes.
• Create data-based tools that help our team delight our customers or make our business more efficient.
• Develop materials for investor presentations and board meetings.
• Manage and prioritize a backlog of questions about our customers’ demographics, preferences, and behavior; answer those questions using a combination of on-site testing, large-scale customer surveys, and individual customer interviews.
• Be a scrappy problem-solver; identify ways to improve or fix things using novel technologies or methods.

REQUIREMENTS

What experience you need:

• Experience in a quantitative/analytical role (e.g., consulting, finance, corporate strategy, analytics, etc.)
• Experience using SQL to query and manipulate large datasets
• Experiencing visualizing data (via Excel, Tableau, or another tool)
• [Optional/Preferred] Experience creating, distributing, and analyzing large-scale surveys
• [Optional/Preferred] Experience working for or with eCommerce/direct-to-consumer companies

What will make you successful:

• Curiosity: Always seeking to understand “why”, always looking to make things better.
• Passion: You are driven by a love for what you do
• Optimism: The ability to bounce back quickly when something doesn’t work
• Action: Knowing when to shift from planning to doing
• Honesty: Transparency with customers, partners and teammates
• Entrepreneurial spirit
• Data-driven mindset
• Comfortable interacting with a variety of technical and non-technical resources, as well as interacting directly with customers
• Ability to tackle ambiguous, complex problems by translating them into concrete analysis
• Strong communication skills, including the ability to communicate effectively with both technical and non-technical resources
• Ability to juggle and prioritize multiple projects with different stakeholders
• An interest in / passion for the outdoors (fishing knowledge not required)

BENEFITS

• "Take what you need" PTO Policy
• 4 additional paid days off specifically to enjoy the outdoors
• Flexible working schedule
• Ability to work from home if there is a need
• Medical, Dental and Vision Insurance - We cover 85% of your premium and 50% for dependents
• Health Savings Account
• 401(K) plan
• Pre-Tax Commuter Benefits
• Unlimited fruit snacks