Business Analyst

| Chicago
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PLEASE APPLY FOR JOB HERE. Applications through this page are not being monitored. 

About Us:

Braintree lets you move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb, or pay with PayPal when you check out online, you’re probably using our product. It sounds complex (and it is), but we make it so simple you can’t tell we’re there.

We solve world-scale problems and provide opportunities to match. We build diverse teams that recognize our strengths and allow us to work on our weaknesses. You bring skills and a relentless focus on the customer, and we'll provide the support you need to do the best work of your life.

Check us out: GitHub | Blog | Twitter | LinkedIn | Facebook | The Muse | Glassdoor

 Job DescriptionFueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
The Braintree Business Analyst is responsible for the execution and oversight of operational processes related to merchant funding and month end close processes. The Business Analyst will assist in managing the day-to-day operation and problem solving of the team, which includes performing merchant account pricing reviews, reconciling differences between internal and bank data, troubleshooting merchant disbursement questions, working to issue credits and debits, and investigating Braintree merchant funding losses. The Business Analyst will also assist in the monthly gateway billing and losses reporting processes, and test new product features. Lastly, the Analyst will be responsible for assisting the Accounting team with answering questions related to their month end close process.

II.  SPECIFIC DUTIES 

  • Work cross functionally with FinOps, Sox, Compliance, and Product teams to constantly refine and optimize controls – including looking for ways to make them automated and preventative. 
  • Assist in the management of day-to-day team operations and problem solving in the process of merchant funding. Implement bank account updates, pricing changes, risk hold removals and releases. Perform reconciliation analysis and research daily variances between bank data and internal data
  • Utilize internal pricing models to evaluate pricing changes for merchants. Analyze pricing structure, merchant processing history, and processor pricing policy. Make pricing recommendations to Account Manager and assist with ongoing merchant pricing discussions.  
  • Provide support of the manual billing process for all gateway merchants.  Ensure accurate calculations of merchants on tiered billing pricing structures, debit merchants accordingly and report gateway-only billing revenue to Finance.
  • Fund and report Braintree’s merchant transaction losses. Work with Risk team and banking partners across US, EU, and APAC to reconcile, pay and report merchant funding losses on a monthly basis. 
  • Perform Braintree merchant pricing audits on a weekly and monthly basis. Review merchant pricing across multiple banking platforms and with different structures. Compare pricing to signed merchant contracts, identify, and quantify discrepancies.
  • Partner with Braintree Risk and Account Management teams on the resolution of process flaws, system bugs or other operational issues adversely impacting merchant funding.  Assist development with new product launches and market expansions that impact merchant funding processes.
  • Serve as the knowledge expert for all things related to Braintree merchant pricing. Answer questions from PayPal pricing committees, compliance, and management.
  • Assist Accounting team with managing and coordinating the month end close process. Support preparation of monthly reporting packages for department managers.
  • Engage with business partners to send wire and debit payments to merchants.
  • Work with a high degree of initiative to identify and recommend process improvement opportunities in the areas of pricing, accounting, reconciliation and reporting.

III.  REQUIRED PERFORMANCE

  • Perform at a Meets or Exceeds expectations level for all specific duties outlined above.
  • Demonstrate a solid understanding of Braintree’s business products, transactions, systems and related merchant funding process flows. Understand the funding implications from the transaction level, to the reconciliation level and then up to the general ledger of various money movement accounts.
  • Demonstrate a high level of job discretion.  Performance is evaluated against the ability to adhere to the PayPal values and behaviors including exercising good judgment, demonstrating a desire and ability to make good decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.
  • Maintain the highest level of teamwork, by incorporating a positive attitude, being supportive in words and actions, embodying the core values of Braintree and PayPal and communicating appropriately with all levels both within the existing team & anyone outside the direct reporting structure.
  • Maintain a high level of commitment, which includes more than just performing accountabilities, as assigned.  This includes requesting additional responsibilities, volunteering for special projects, identifying oneself as a go-to individual, displaying flexibility with change and a passion for the product and company.

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]
R0056715
 
 

Perks:

  • Open dev days: every two weeks we spend a day working on projects that interest us and help us expand our skills and knowledge
  • Product conferences: we support our team members participating in the development community and help cover travel and attendance costs for product conferences
  • Check out our Careers page for more company perks

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. You can also check out our FAQ!

 
PLEASE APPLY FOR JOB HERE. Applications through this page are not being monitored. 
 
 
 
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Technology we use

  • Engineering
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Location

222 Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Braintree

What projects are you most excited about?

Braintree is committed to continual improvement in the areas of D&I. We do this by emphasizing our values of Ask Why, Care A Lot, and Solve Together, Ensuring D&I is an ongoing conversation at all levels of the company, offering company-wide D&I trainings, and supporting employee developed events.

Anna Johnson

Diversity & Inclusion Program Manager

How do you empower your team to be more creative?

Working on internal products, I have a direct feedback channel to my teammates, to help fix things when they aren't quite right. Seeing this multiplier effect in action, seeing how it unlocks my teammates to new productive ends, is extremely satisfying.

Andrew Harris

Software Engineer

What are Braintree Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
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