Are you passionate about leveraging data to solve interesting business problems? On a daily basis we collect and analyze millions of data points to help to solve the problems of parking. We’re looking for a Data Analyst to join our growing Business Analytics team and help us make it faster and easier for people to get where they need to go.
You will dive into our data to uncover insights, formulate and test ideas, and partner with stakeholders across multiple departments to help us understand and accelerate our consumer and platform business. Your day-to-day work will be SQL heavy, but will also require you to translate the data you pull into effective visualizations and clearly communicate key findings. We're in an exciting and rapidly evolving industry that requires constant innovation, evaluation, and iteration. Help us perfect the parking experience and make an impact every day!

What you'll be doing

  • Work with a variety of data sources - extracting knowledge and actionable information from massive datasets
  • Build and flesh out data models in our Redshift database for use in regular and/or automated reporting and analysis
  • Be a passionate problem solver - breaking down problems and developing analytical insights
  • Convey your work and results to a wide variety of internal and external stakeholders – nerds and non-nerds
  • Evaluate process inefficiencies and identify areas where you can create, automate, and develop tools (SQL-based or otherwise)
  • Diagnose data-related bugs in our SQL code and ensure they are resolved in a timely manner
  • Support the business with ad hoc and regular reporting
  • Continuously strive for a deeper understanding of our business drivers

What you bring to the table

  • 2+ years supporting business operations in a professional analytics capacity
  • A love for insights, innate curiosity, and a deep desire to find ways to create value
  • Solid communication skills
  • Passion for automation
  • Comfort in a complex data environment and understanding of data structures
  • Experience with SQL and Excel (Experience with Python or R is a plus, but not expected)
  • Experience with some flavor of data visualization (we use Looker and Tableau)
  • Familiarity with transactional and data warehouse environments (Postgres, Redshift)
  • The business sense to understand why you're pulling data and whether it seems accurate...not just pulling it
  • You like to formulate the right questions versus just seeking answers to make sure the best and smartest decisions get made

What you get

  • A data environment that isn't a total mess
  • The tools - or additional tools, if need be - to get the job done
  • Solve big problems across departments and for leadership
  • High functioning, collaborative, and capable teammates with a desire to both share their knowledge and learn from you
  • Opportunity to directly impact success for a rapidly growing business in a fast-paced industry

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

We’re in the West Loop, one block from Union Station and three blocks from Ogilvie. We’re easily accessible from the CTA and the Kennedy Expressway.

An Insider's view of Arrive

How would you describe the company’s work-life balance?

We promote and foster a work-life balance for all employees at Arrive. With a flexible work from home policy and unlimited PTO we strive to create an environment that produces an equitable experience.

James Lewis

Director of People & Culture

What projects are you most excited about?

We know from our best users that they want to book in-app, they want it to be as seamless as possible & they want to be in control. I'm excited about the work we're doing on voice interactions & enhancements within the app. We know it's about the destination, and we want to remove the hassles in getting there.

Elizabeth Lindemulder

Vice President of Product

What does career growth look like on your team?

Career development for every member of the Operations team is a top priority. Our team has direct communication with our customers and partners, so we understand what it means to be customer-centric. This experience is highly valued at ParkWhiz, evident in the promotions of 11 Ops members within five areas of the company over the past year.

Ryan Kern

Director of Operations

What is your vision for the company?

The world of transportation is going to change fast in the coming years - with autonomous, electric and connected vehicles, hyper-fast trains and flying cars! We will connect that world to the space around it - helping cars of the future get from A to B with ease and get serviced, charged or simply park for a few hours waiting for the next ride.

Dan Roarty

Chief Operating Officer

What’s the vibe like in the office?

Our culture is open and flexible and allows for folks with common interests to take breaks to chat and share. There are people from across all departments and levels jumping in on the fun. It's that sort of thing that makes the downtime enjoyable but the business better as well, b/c we build great relationships with our colleagues.

Cora Majewski

Partner & Local Marketing Manager

What are Arrive Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies

Additional Perks + Benefits

Stock Options • Flexible Spending Account • Long/Short Term Disability - employer paid • Life Insurance - employer paid • Secure Indoor bike parking • Discounted gym membership • Kitchen stocked full of snacks and beverages • Beer fridge • Discounted ParkWhiz parking (of course!)

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