The Merchandising Manager will take a meticulous, passionate, and driven individual to redefine our user experience within our multi-brand $1B+ E-Commerce company. We're actively searching for an organizational master to join us at FTD who will thrive in a role that offers a tremendous impact on business performance.

You work closely with our merchandising team to reinvent the customer experience. You will need to be efficient, agile, and a multi-tasking superstar to manage and be creative with flowers, design, and technology. The Right person for this job has organizational skills and is a problem solver. Confidence and drive are essential for this role as you drive your category and roll up your sleeves while working with various FTD Corporate teams.

What we offer:

• A "flat" organization with access to business managers, product management and leadership.
• Exciting opportunity to be a part of the FTD team that facilitates an ever-evolving system that is handling large transactional volumes
• We encourage and welcome out of the box ideas in all areas of business
• You will enjoy all the benefits of working for a publicly traded company (stock purchase plan, flexible hours and a healthy vacation plan).
• You will see the blending of cultures across multiple citied 3 continents where you can help craft our future.
• You will experience multiple lines of business and a technology-driven organization ready to accept your role and the business value it brings.
• You will benefit from a relaxed work environment (shorts and sandals, if you so desire, and we have a gym nearby with classes).

At FTD we have Career opportunities to help grow people. If you want an opportunity to have a career, not just a job, we offer a positive approach with a huge impact. Ultimately, you can have a very bright future as we change, grow, expand and explore new and exciting experiences for our global customer base

Key Responsibilities:

• You will drive category metrics and facilitate the growth through product assortment, pricing, and merchandising strategies
• You will reinvent the shopping experience from a product perspective, including new development, packaging, and sourcing
• You launch compelling seasonal and everyday assortment, inspired by consumer insights and leading market trends
• You will lead new product development from concept to commercialization, including ideation, sourcing, design, and development
• You will evaluate weekly, monthly, quarterly and seasonal business performance and identify near and long-term opportunities to exceed metric goals
• You partner with demand planning to forecast accurately and respond to weekly sales trends
• You will implement dynamic pricing and on-site merchandising decisions every single day, incorporating real-time sales, conversion and inventory metrics
• You will monitor customer feedback to find opportunities to further improve the overall customer and product experience
• You will partner with sourcing, quality, customer service, and external vendors to ensure excellence in product quality and customer experience
• You influence on-site merchandising, marketing and PR to define and launch compelling launch campaigns, driving awareness, traffic, and conversion
• You get to attend floral, home decor and gifting trade shows and build relationships with key vendors

Other things may come up. We ask you to help us perform those takes as they happen to increase your skill set as an amazing human being. We encourage you to identify new opportunities to innovate within a culture of complete transformation.

Skills and qualification that you require to stand out:

We are looking for the right fit with 7+ years merchandising experience within a dynamic retail environment. A Bachelor degree is required. We need you to have strong business insight with a consistent track record of sales and profit growth. Additionally, have the ability to flex seamlessly between analytical and creative thinking. We look for a real passion for product innovation and development.

• Are you able to identify leading-edge trends and translate into a commercial product? then this is the career for you.
• Do you challenge the norm and rival the speed of sound with efficiency and gusto? Having a can-do attitude is great, but will you get things done? Rise to the challenge and apply now.
• Do you have an E-Commerce or startup experience? This is definitely a plus. Apply now and let's talk.

Come to join our team and be part of an exciting transformation. This position will be based in Downers Grove, Illinois. Consider joining one of the few companies outside of Silicon Valley able to offer development of a high-traffic e-commerce platform receiving upwards of 40K customer purchases an hour.