ThinkMarkets is a global online brokerage firm, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we allow our clients to trade the world 24-hours a day. Our mission is to disrupt the brokerage industry by allowing access to global markets and thousands of products to allow our clients to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. Our Chicago office is in the heart of the financial district in the Loop, and is made up by our Leadership, IT, Analytics, and R&D teams. 

We are seeking a Client Onboarding Analyst to join our rapidly growing workforce in Chicago. The role will focus on the provision of client onboarding services to the business in line with governing KYC and AML policies. As the Client Onboarding Analyst, you will be responsible for ensuring that all KYC cases are being completed to the highest standard in line with regulatory policies across the department and region. You will be supporting our Compliance, Customer & Trading Services, and Sales departments in provision of client due diligence and daily transaction monitoring, where required.

Responsibilities:

• Process, verify, and manage status of all client applications
• Conduct electronic checks including PEP and sanction checks
• Liaise with clients and client-facing teams as necessary to ensure a clear understanding of requirements
• Address all internal and external inquiries relating to client onboarding
• Identify and monitor possible Politically Exposed Persons or Sanctioned individuals for KYC and risk purposes
• Proactively engage with client-facing departments to inform on client onboarding, policy, process, and procedure changes
• Ensure all client communications and records are accurate and up to date
• Produce reports and Management Information (MI) for company leadership
• Ensure adherence to department’s SLAs
• Conduct account maintenance activities including annual reviews and client data refresh

Requirements:

• Experience in AML, KYC functions in financial services institutions
• Experience using digital technologies for managing financial crime risk
• Previous experience of end-to-end AML / KYC processes which include Onboarding, transaction monitoring, client screening and ability to work under regulatory environment
• Understanding of Financial Crime prevention and Know Your Customer requirements with a unique and innovative approach
• Understanding of regulatory environment, including applicable regulations in different scenarios, best practices in implementation of regulatory ready processes, available tools, technologies
• Excellent analytical, oral, and written communication skills
• Fluency in English and additional language will be advantageous

Our Benefit Offerings:

• Medical, Dental, and Vision coverage available
• Employer-Paid Short-Term Disability and Life Insurance
• Pre-Tax Transit deduction options
• Global Employee Assistance Program
• 401k and Roth 401k (retirement planning) options available and competitive company match
• Generous Paid Holidays
• Monthly gym reimbursement
• Fresh beverages and snacks in office

This position works rotating shifts: morning, afternoon, evening, and some weekends to provide 24/7 client onboarding function coverage.