Compliance Analyst
GoHealth’s Legal Team is seeking a Compliance Analyst to help support our in house counsel with the coordination, execution, and oversight of our company’s compliance program. In this role you will work to assist with the compliance efforts of multiple business units and sites. You will also be responsible for ongoing compliance with various state and federal regulatory requirements and the associated documentation. This role is great for someone that would like to grow and excel with our legal team as it will directly report to our general counsel.
Responsibilities
- Investigate call complaints and collaborate with other departments, and vendors to ensure issues are addressed and mitigated. Maintain incident tracking system to ensure incidents are documented accurately and addressed in a timely manner.
- Report out to carriers on received and investigated complaints in written summary inclusive of detail, and recommendations on next steps.
- Work with internal teams to re-mediate any activities for compliance improvement
- Become familiar with and functions as a resource on applicable laws, regulations and GoHealth policies and procedures as assigned
- Assist with and maintain documentation oversight of all corrective action plans in response to areas of non-compliance.
- Perform other opportunities as assigned.
Skills and Experience
- Bachelor’s degree or 1 – 2 years of relatable work experience
- Clear communication; both orally and written (business writing skills preferred)
- Eye for detail
- Proven ability to prioritize and organization
- Knowledge of insurance sales is a plus
Benefits and Perks
- Performance based incentives
- Paid time off
- 401k program with company match
- Medical, dental, vision, and life insurance benefits
- Flexible spending accounts
- Commuter and transit benefits
- Professional growth opportunities
- Casual dress code
- Generous employee referral bonuses
- Employee engagement activities supporting charitable causes
- Birthday & Anniversary Recognition
- GoHealth is an Equal Opportunity Employer