Compliance Operations Analyst

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Why OppLoans?

 

Strong Growth and Profitability

OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row of making the Inc. 500 list of the nation’s fastest growing companies. We have originated hundreds of thousands of loans and will surpass $130 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, while maintaining strong profitability.

 

Customers Love Our Product

OppLoans is committed to delivering a best-in-class experience to our customers. Don’t believe us? See what our borrowers are saying on Google and the BBB!

 

Employees Love Working Here

With a dynamic startup culture and generous benefits, we’ve attracted top talent and boast one of the happiest offices in the country. We were recently named the 3rd fastest-growing startup by Built In Chicago. In 2018, Glassdoor named us the 6th best place to work in the nation. Check out our reviews to see why our employees love us! As the business continues to grow quickly, we are always looking to bring on future leaders as we take the next step in our journey. We added over 100 FTEs in 2018 and plan to do the same in 2019.

Key Responsibilities: 

  • BizOps is the intersection of Business, Product, and Operations. In this cross-functional, highly visible role, you will be part of a central hub to key stakeholders across various functions such as Legal, Compliance, Credit, Technology, and Analytics.
  • This role specifically focuses on Operational Compliance, which includes the identification, design, and implementation of operational process improvements as well as system controls to reduce potential compliance risk.
  • Work closely with Sales, Underwriting, and Collections teams to ensure policies and activities are in line with company guidelines and regulatory requirements.
  • Candidate will be the SME reconciliation/remediation & will be expected to lead these efforts:
    • Coordinating execution of remediations.
    • Managing a calendar of remediation & ad-hoc efforts.
    • Creating a robust tracking & monitoring central hub focusing on remediation efforts.
    • Designing and implementing long-term corrective action plans that reduce operational risk exposures.
  • Proactive mindset and ability to create and execute strategy enhancements, including:
    • Creating proactive monitoring system alerts that identify remediation breaks.
    • Enhancing product level features when applicable. 
  • Own a weekly communication to key stakeholders summarizing the action items/project updates & follow-ups of high risk items.
  • Lead the refund process by partnering with finance, credit and accounting. 
  • Drive internal process changes to completion by collaborating with training, operations and key stakeholders to successfully role changes to the floor.
  • Stay abreast of key trends and industry insights to prevent future potential compliance exposure.

Ideal Candidate: 

  • Compliance or operations experience required. 
  • Strong understanding of the CloudLending SF platform.
  • Extremely organized, meticulous, and detail-obsessed individual.
  • Knowledge of relevant lending laws & regulatory agencies or curiosity to learn required.
  • All-around “athlete” who is intellectually curious, highly analytical, purposefully strategic and has a passion for reducing firmwide exposure.
  • Highly analytical & data focused.
  • Tech Product experience in requirements gathering, working with developers, use case testing, and implementing tech solutions strongly preferred.
  • Intermediate degree of proficiency working with data. Familiarity with Excel, SQL, Periscope, and other similar tools preferred.Ability to multi-task, execute quickly, and get things done.
  • Ability to tackle ambiguous and complicated problems, and create smart solutions. 
  • Passion for continuous innovation and improvement of business processes.
  • Resourceful, tactful, motivated and collaborative.
  • Strong verbal and written communication skills, especially in conveying analytical findings and working with key stakeholders.

Competitive salary and benefits package including:

 

  • Fully stocked kitchen with healthy snacks & drinks available. 
  • Subsidized daily lunches. 
  • CTA & Metra benefit program. 
  • Free gym membership. 
  • Free shuttle passes to Metra stations. 
  • Casual dress policy. 
  • Discounted Divvy memberships. 
  • 401(k) match program. 
  • Free OppLoans apparel. 
  • Competitive salary and benefits package. 
  • Fun, fast-paced work environment. 
  • Employee and peer recognition program. 
  • Dynamic start-up culture and environment. 
  • Ability to make an immediate impact in a growth stage company. 
  • Flexible paid vacation policy. 
  • Free health benefit options. 
  • Intramural sports leagues. 
  • Weekly office events (happy hours, massages, game nights, private yoga sessions, catered breakfasts, etc.). 
  • Dual monitors and stand-up work stations. 
  • Convenient downtown Chicago office located in the heart of the city. 
  • Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access. 
  • Equal opportunity employer. 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • RubyLanguages
    • ClojureLanguages
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • Monday.comManagement
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management
    • LatticeProject Management

Location

OppFi is located in the heart of downtown Chicago, adjacent to Michigan Avenue and across the street from beautiful Millennium Park.

What are OppFi Perks + Benefits

OppFi Benefits Overview

Fully stocked kitchen with healthy snacks & drinks available.
Subsidized daily lunches.
CTA & Metra benefit program.
Free gym membership.
Free shuttle passes to Metra stations.
Casual dress policy.
Discounted Divvy memberships.
401(k) match program.
Free OppLoans apparel.
Competitive salary and benefits package.
Fun, fast-paced work environment.
Employee and peer recognition program.
Dynamic start-up culture and environment.
Ability to make an immediate impact in a growth stage company.
Flexible paid vacation policy.
Free health benefit options.
Intramural sports leagues.
Weekly office events (happy hours, massages, game nights, private yoga sessions, catered
breakfasts, etc.).
Dual monitors and stand-up work stations.
Convenient downtown Chicago office located in the heart of the city.
Awesome panoramic office view of Millennium Park and Lake Michigan, with rooftop access.
Equal opportunity employer.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
OppLoans gym is a state-of-the-art fitness center free to all employees, and provides yoga, kickboxing and pilates classes on site.
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

In addition to offering generous insurance benefits and 401(k) matching, we pride ourselves on a fun, collaborative and supportive company culture. Prior to COVID-19, this meant in-office events like game nights, bagel mornings and chair massages as well as semi-annual company parties. With all our teams working remotely right now, we’re holding digital events in their place, like trivia nights, Zoom cooking classes, movie nights, and coffee chats. Through our lifestyle benefits platform Fringe, employees can access discounted services that support a healthy work/life balance. We are always looking for ways to treat our employees well and show them they’re appreciated.

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