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Contract Email Operations Analyst

| Chicago

closerlook's Contract Email Operations Analyst will play an integral role in creating and reporting on all email communications that we send. Responsibilities center on working closely with Strategic, Creative and Technology teams to translate communication strategies and functional requirements into operational email campaigns.

The Contract Email Operations Analyst must have a deep understanding of how data plays a role in communications, and possess the ability and desire to understand how to apply the latest thinking in email marketing to help our clients reach their customers.

The Contract Email Operations Analyst is part of the larger closerlook technology team and reports to the Interactive Lead, Manager


  • Develop and code HTML emails
  • Implement email campaigns and flows within an email marketing system
  • Monitor email campaigns, verifying deliverability, open rate and overall campaign metrics
  • Manage the technical execution of email marketing campaigns targeted at current customers
  • Identify opportunities to optimize our email campaigns to increase customer acquisition and retention
  • Translate communication strategy and creative design into tactical execution
  • Aid in the analysis and reporting of email marketing initiatives
  • Report marketing research and stay ahead of email marketing strategies
  • Work closely with the CRM data team to ensure email metrics are integrated and available in a larger CRM technical ecosystem


  • BA/BS degree required
  • 1-3 years of email development and/or front-end coding experience with a proven track record of results
  • 1-2 years of experience with marketing automation and campaign management software
  • 1 – 2 years of B2B direct marketing experience
  • Knowledge of email-friendly HTML with experience in coding for a multitude of email systems (MS Outlook, Gmail, etc)
  • Understanding of the data needed to support the execution of communication strategies
  • Proven skills with email marketing operations, technology and campaign management (Marketo, Act On)
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • MarketoLead Gen


A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!


Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.


Interactive Lead, Manager

How does the company support your career growth?

The most tangible way closerlook has supported my career growth is through their unwavering support of my MBA degree at Northwestern’s Kellogg School of Management. Not only have they been understanding and accommodating of my additional time (and mental!) commitments, but they’ve encouraged me to share with my teammates what I’ve learned.


Senior Project Manager

What are closerlook, inc. Perks + Benefits

Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
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