Data Operations Associate
Grubhub is the nation's leading online and mobile food ordering company, dedicated to connecting hungry diners with their favorite local restaurants. The people who work at Grubhub are our company's greatest asset; each person at Grubhub plays an integral part in building tools and technology that help restaurants succeed, and in cooking up fresh new ways to delight our diners.
The company’s online and mobile ordering platforms allow diners to order directly from more than 55,000 takeout restaurants in over 1,100 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, AllMenus, and MenuPages.
We want you to enjoy where you work, who you work with and what you work on. At Grubhub, you can order your cake and eat it too!
Some Challenges You’ll Tackle
- Maintain high quality content by upholding Grubhub style standards and department policies
- Communicate with internal teams to ensure the best product for our customers
- Meet daily, weekly, and monthly volume and quality quotas
- Participate in projects designated by management, meet deadlines, and prioritize high-level accounts
You Should Have
- Excellent attention to detail
- Strong time management skills with the ability to be self-motivated and work independently
- Ability to think critically and creatively to prioritize and solve problems
- Excellent written and verbal communication skills, including proofreading skills - AP Style familiarity is a plus
- Experience in a fast-paced and flexible environment
- Ability to escalate feedback on how to analyze and optimize processes - Lean Six Sigma Yellow Belt proficiency a plus
- Customer care, phone experience, and Salesforce proficiency are a plus
And Of Course, Perks!
- Unlimited paid vacation days. Choose how your time is spent
- Never go hungry! We provide weekly Grubhub/Seamless credit
- Regular in-office social events, including happy hours, wine tastings, karaoke, bingo with prizes and more
- Company-Wide Initiatives encouraging innovation, continuous learning and cross-department connections
We deliver favorites every day. Join us as we move eating forward.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.