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Data Privacy Manager

| Chicago
At Relativity, we make software to help users organize data, discover the truth, and act on it. Our e-discovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Here you can own your career in a community of values-driven people who help our customers around the world solve complex data challenges. If this sounds like the place for you, check out the details of this position below.
The Data Privacy Manager reports directly to our Chief Security Officer. The Data Privacy Manager also serves as Chair of our Relativity Privacy Committee. The Chief Security Officer may assign additional responsibilities and project in the security and compliance areas as needs arise and time permits.
This Role primarily supports and advances the following Objectives in the Privacy Committee Charter:
Providing Strategic and Thought Leadership –Develop and implement a strategic approach that considers privacy along with corporate growth.
Ensuring Cross-Functional Support– Create awareness of key privacy issues within the company and stress the importance of addressing these issues whenever they arise.
Develop Privacy Compliance Framework– Develop and implement a privacy framework tailored to Relativity’s business. The framework is to reflect the company’s operations and internal resources, the nature of Relativity’s data, any legal, regulatory and contractual obligations, risks, and the company’s privacy principles.
Understand Legal Privacy Requirements and Develop Privacy Compliance Plan– Maintain a solid, analytically strong, technical understanding of Relativity’s legal obligations and create a roadmap to achieving compliance, in collaboration with our Legal Team and subject to its approval and direction.
Develop Privacy Policies, Processes, and Internal Controls – Develop, maintain, and periodically update, policies and internal controls including, but not limited to: external and internal privacy statements, internal privacy policies, policies and procedures related to security breaches, internal and external reporting mechanisms, communication policies and procedures, policies that address policies that address the use of company resources, tools that manage privacy risk and assess program success, data governance policies and practices, controls for tracking and complying with jurisdiction-specific requirements, and supplier, vendor and other third-party privacy requirements.
Deal with Day-to-Day Operational Issues –Provide business-focused solutions that protect personal data while supporting business development and growth. Assist our Legal Team with privacy complaints and incidents, including investigation and response to data breach incidents. Assist with vendor privacy and security management.
This is a Privacy Management & Technical Role – Not a Legal Position. You will need to have a strong understanding and working knowledge of relevant privacy laws and regulations; however, you will not have a legal position and will instead work closely with our Legal Team, which retains authority and responsibility for all legal matters (including legal content, analysis, interpretations, advice, conclusions, directions, and approvals, as appropriate, etc.). 

Responsibilities

  • Serve as the Chair of the Relativity Privacy Committee. The Relativity Privacy Committee provides governance for Privacy policies for Relativity. The Data Privacy Manager schedule and lead quarterly meetings. Prepare agendas and meeting notes. Carry out the Data Privacy Manager duties described in the Relativity Privacy Management Charter or otherwise authorized or directed by the Relativity Privacy Committee.
  • Serve as Privacy Policy Thought Leader for Relativity. As our technical subject matter expert, prepare privacy compliance input into new business objectives to be implemented across the organizations. Plan and propose privacy compliance investments for approvals of the Relativity Privacy Committee. Also, serve as our privacy SME in relation to the Relativity Information Security, Risk, and Privacy (ISRP) program, which includes broader data security as well as personal data privacy. 
  • Prepare Personal Information Data Maps. Prepare, maintain, and periodically update, detailed data maps for all personal information that the company collects, processes, stores, etc (excluding customer data in RelativityOne).
  • Prepare Data Privacy Policies and Data Retention and Deletion Schedules. Prepare, maintain, and periodically update detailed Data Privacy Policies (including Cookies), as well as Data Retention and Deletion Schedules, subject to review and approval by the company’s Legal Department as appropriate. Take all actions necessary to ensure that these items are properly posted on all websites and properly distributed.
  • Prepare a GDPR / Privacy Page on Our Intranet. Prepare, maintain, and periodically update an intranet page (Einstein) as a central company-wide resource for GDPR and other privacy matters, including overview explanations, SOPs, Privacy Policies, Data Retention and Deletion Schedules. Legal content is subject to review and approval by the company’s Legal Department as deemed appropriate.
  • Manage and Administer Privacy Awareness and Training Programs. Work with HR Learning & Development to prepare, maintain, and periodically update privacy awareness and training courses, subject to review and approval by the company’s Legal Department as appropriate. Work with L&D to track and enforce course completion.
  • Manage and Administer Privacy Compliance Programs, Including Data Retention and Deletion Schedules.
  • Ensure Our Supply Chain Has Adequate Privacy & Security. Collaborate with other Security Team members and coordinate with our procurement process to ensure that supplier security reviews are completed and approved, and updated as required. Also, obtain and maintain current copies of Data Processing Agreements from all supply vendors that will collect, process or store personal data. Work with our Legal Team to help ensure that the DPAs comply with GDPR and other privacy requirements as applicable.
  • Subject to collaboration with and approvals by the company’s Legal Department as appropriate.
  • Qualifications

    • At least four (4) years of full-time data privacy compliance experience is preferred, with solid training and progressive increases in responsibilities, preferably in a B2B technology company with UK and EU employees
    • Significant experience with data subject access requests, data privacy breach incidents, investigations, and notifications, in collaboration with experienced data privacy counsel
    • Law degree not required, but could be a factor if candidate achieved high GPA, especially from top tier law school
    • Privacy lawyer experience not required, but could be a factor if candidate has strong references from working on relevant privacy matters at a high quality law firm
    • Certified Information Systems Security Professional (CISSP)
    • Relativity Certified Administrator and Relativity Certified User (within 1 year after joining)
    • To the extent that data privacy is relevant to our products, ability to develop knowledge and proficiency with Relativity’s products
    • Good working knowledge of data privacy-related security best practices, including ISO, SOC 2, NIST, etc.
    • Strong ability to research, analyze and understand applicable laws, regulations and commentary
    • Strong oral presentation and written skills. Must be able to translate complex technical, compliance, and business issues into common language and make sound recommendations
    • Strong ability to manage priorities effectively, making good decisions based on priorities and objectives
    • Strong analytical ability, organizational skills, and attention to detail
    • Intelligence, flexibility, creativity, diligence, and responsiveness

    Relativity has over 160,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and all of the Am Law 200. Relativity's cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Our company has also been named one of Chicago's Top Workplaces by the Chicago Tribune for seven consecutive years. If you’re ready to grow with us, we’d love to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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    Technology we use

    • Engineering
      • .NETLanguages
      • C#Languages
      • JavaLanguages
      • ScalaLanguages
      • AzureLanguages
      • ChefLanguages
      • PowershellLanguages
      • JenkinsLanguages
      • Node.jsFrameworks
      • MySQLDatabases

    Location

    We’re a community of passionate, life-long learners tackling challenging problems. We care about each other and about our community.
    231 South LaSalle Street, Chicago, IL 60604

    An Insider's view of Relativity

    How does your team reward individual success?

    Rewarding success is one of my favorite parts of my role. Formally through annual bonus plans, thank you notes in our HR system and of course through promotions. I also like to submit nominations to be recognized at company meetings and spotlights in department newsletters. We move fast at Relativity it’s nice to slow down and just say thanks!

    Jessica

    Operations Manager, Customer Success and Support

    How do you collaborate with other teams in the company?

    On the Certification team, I develop exams and study content for our end users. To ensure that our exams are valid, I work with almost every team embracing their expertise and industry knowledge into the development process. It takes continuous interdepartmental collaboration to keep exam content accurate as the Relativity platform evolves.

    Sean

    Certification Specialist

    How has your career grown since starting at the company?

    As an Application Support Specialist, I have increased my technical knowledge in SQL database management, Network Administration, and Server Infrastructure. Prior to coming to Relativity, I had zero knowledge of e-Discovery, and now provide On-site training to our clients teaching them about the various e-Discovery tools Relativity has to offer.

    Kamal

    Application Specialist II

    How do you empower your team to be more creative?

    We have a semi-annual Hackathon where our engineers get to work on their own feature ideas for 3 days. The ideas that emerge have blown our minds and eventually become part of the product. In addition to design sessions that each team has, we also regularly have Relativity talks. These talks are a great way for engineers to share their experience.

    Cindy

    Manager, Software Engineering

    What are some social events your company does?

    Our annual user conference, Relativity Fest, is such a tremendous opportunity to get one on one face time with our partners. Fest draws 2,000 platform users and practitioners from all different facets of the industry and being able to connect with them and hear their stories is extremely powerful.

    Michael

    Platform Account Manager

    What are Relativity Perks + Benefits

    Relativity Benefits Overview

    We have a great selection of benefits from very competitive insurance plans to fun office perks!

    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Onsite Gym
    Retirement & Stock Options Benefits
    401(K)
    401(K) Matching
    Performance Bonus
    Bonuses are based on a combination of how the company performs as well as how the individual performs.
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Vacation & Time Off Benefits
    Generous PTO
    Everyone starts with 18 days of PTO, plus 11 paid holidays every year. Our office is also closed between Christmas and New Years, which does not take away from your PTO balance.
    Paid Holidays
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    Tax-free transportation opportunities.
    Company Outings
    We have our annual Summer Jam (picnic that includes friends and family), our User Conference - RelativityFest, and a holiday party each year.
    Game Room
    Our Cafe houses ping-pong, foosball, and a variety of arcade games - including Killer Queen (a multi-player game that is one of few in the country).
    Stocked Kitchen
    We have tea, coffee (including fancy espresso machines), a variety of LaCroix, soda, and many other things. We also have fresh fruit delivered twice a week in our pantry areas.
    Some Meals Provided
    Meals are often provided during morning or afternoon training sessions. There is also always plenty of leftover food from such meetings that employees can dive into after the attendees are finished.
    Happy Hours
    Different for each team, but always a great time!
    Recreational Clubs
    RelWOW (Relativity Women of the Workplace), Several Intramural Sports Teams (kickball, softball, volleyball, etc.), Vertikal (climbing group), Working Moms Group, Queeries, and several more.
    Fitness Subsidies
    Professional Development Benefits
    Job Training & Conferences
    All full-time employees (non-contract) receive $3,000/year to pursue professional development opportunities.
    Diversity Program

    Additional Perks + Benefits

    We also offer a Divvy bike share discount, have Fooda discounts in the office, and offer DRYV Laundry Service for those who have workout clothes that need washing!

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