Director of Business Analytics

| Chicago
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Job Overview: Forager is growing. Due to this growth, we’re looking for a Director of Business Analytics. Reporting into the President & CFO, this person will be responsible for building a team that uses business and external data, and statistical methodologies to provide insights into how we make business decisions. You will bring analytical rigor to the organization to create structure, establish cadence and drive overall operational excellence. You will own and lead strategies in translating raw data into valuable business insights, guide initiatives to measure company financial and operational health such as building dashboards and KPIs. You’re a self-starter, a resourceful problem solver with a knack for finding creative solutions, and you work well in a fast-paced environment, simultaneously managing multiple projects. This is an incredible opportunity to make a profound impact on the organization, solve complex problems daily, and to help drive the business forward in more ways than one.

Your Impact:

  • Partner with cross-department stakeholders to establish and monitor ongoing KPIs, build out data platforms and infrastructure, while defining and bringing to light new business metrics we should be focusing on.
  • Present reports and recommendations to the Executive team for use in decision making and strategic planning.
  • Dig into a variety of large data sets; identify trends, gaps and opportunities to improve and drive the business forward.
  • Use critical thinking and creativity to make strategic recommendations for our go-to-market strategy, monetization optimization and/or new product development features.
  • Foster and encourage a culture of analytical rigor and data-driven decision making by bringing insights to every department, informing overarching strategies for growth and focus.
  • Drive project execution; clearly and transparently communicating with internal stakeholders about statuses and deliverables.
  • Own the design, development, and maintenance of dashboards and their underlying data sets.
  • Use data visualization, statistics, and storytelling to effectively answer open-ended questions from team members and Executives.

 What You’ll Bring:

  • 8-10 years of experience building and managing complex data sets that drive business decisions, strategy and growth ideally in a SaaS/B2B space
  • Strong background in data visualization tools, statistics, and measurement; Excel, SQL, R or Python
  • Experience building dashboards, specifically in Tableau
  • Ability to comfortably and patiently navigate through challenging, ambiguous, and complex data-sets and problems.
  • Compelling storyteller with a proven ability to understand problems, translate findings into concise recommendations, polished deliverables and actionable next steps
  • Strong communicator; ability to articulate complex concepts clearly to all levels within the organization; non-technical audiences, ICs and Executives

Who we are?

Forager is a logistics tech startup with one goal: simplify cross-border freight with a combination of purpose-built technology and decades of industry experience. We're building an automated and collaborative marketplace that connects cross-border shippers (customers) with their optimal carrier (trucking companies) based on region, price, and service rating.

In response to COVID-19 & Forager’s commitment to keeping our employees, their families and our community safe, we have made the decision to continue working remotely. This means all new hires will be onboarded and trained remotely. In the future, this position will be expected to work onsite at our Chicago HQ, once local government orders indicate that it is possible in addition to when Forager decides it is safe to do so.

Forager is an equal employment opportunity employer. We evaluate qualified candidates without regard to race, color, religion, gender, age, gender identity, sexual orientation, national origin, disability, age, military or veteran status, disability, or any other legal protected characteristics.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

2045 W Grand Ave, Chicago, IL 60612

An Insider's view of Forager

What’s the vibe like in the office?

It's definitely lively! We have a great sense of camaraderie, so we're pretty casual overall. Whether we’re cracking jokes or putting our heads down and getting to work, we all share the collective goal of building something great.

Bobby

UX/UI Designer

How do you collaborate with other teams in the company?

SaaS tools help a lot, but if I'm working with someone outside of Product, I always invite them out to lunch. Knowing someone on a more personal level helps you understand the context behind their ideas. You get more insight into their problems and that informs your solutions. I collaborate best over burgers!

Claude

Product Manager

What makes someone successful on your team?

Empathy for sure. To be a successful software engineer, especially at a collaborative company like Forager, you have to view the world through a distinctly human lens. At the end of the day, we're not just writing code in a vacuum. We're writing code for other people.

Chris

Senior Software Engineer

How do your team's ideas influence the company's direction?

Forager's tech is built by and for logistics professionals, so obviously the team's ideas and experiences are key to its development. Their feedback actively shapes our platform. Once you know our team you can see their fingerprints on everything we do, because everything we do is a team effort.

Jessie

Chief Operations Officer

How does your team reward individual success?

Raises and promotions are common for top performers, but what really makes Forager unique is the atmosphere. Logistics and tech can both be so competitive, but at Forager it feels like we're all on the same team. People are excited to shout each other out and celebrate your victories with you. You don't have to fight for recognition.

Jason

Product Manager

What are Forager Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Forager offers a monthly well-being stipend for all employees.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Forager also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
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