Description

Company: Oak Street Health

Title: Business Analyst

Location: Treehouse

Company Description

The mission of Oak Street Health is to rebuild healthcare as it should be.

We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare.

The Oak Street model integrates outstanding clinical expertise, technology, and teamwork to deliver improved care quality and cost savings. These cost savings are then reinvested into care in our communities, creating a virtuous cycle of improving community health.

We are a national organization serving over 100,000 patients and we are growing rapidly . We are a diverse team of care providers, service team members, technologists, community outreach experts, business professionals, and more -- all dedicated to our Oaky Values and motivated by our mission. We're looking forward to getting to know you!

For more information, visit www.oakstreethealth.com.

Role Description:

The Business Analyst will work with business unit subject matter experts and managers to define/document requirements, align priorities and ensure development and integration needs are aligned across all departments, including software development.

Core Responsibilities:

• Participate in Business Intelligences project life cycles: business requirements gathering, report design walkthrough, functional testing, and review of final product before releasing to business owners
• Provide documentation support for requirements gathering, process analysis, gap analysis, and product testing
• Plan, elicit, capture, analyze, and validate business, functional, and technical requirements
• Analyze business requirements by collaborating with business groups to identify, document, and communicate business needs and provide IT solutions
• Document, analyze, and assess current business processes and underlying systems/applications
• Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources, and tracking test performance
• Manage written communication between stakeholders and Business Intelligence, including Business Requirements Documents, Project Plans and Trackers, Testing and Issue Logs, and Azure Ticketing System
• Conduct investigations of issues and bugs of Care Model Reports and create Azure Tickets; Review Care Model Reports and back-end functionality to ensure issues have been resolved
• Work with senior business analysts and project teams to ensure the applications or products in development comply with end-user needs
• Create or revise Business Requirements Documents (BRDs) to ensure current and accurate business objectives; maintain and verify requirements specifications accordingly
• Work as a technical support and liaison to designated IT personnel to provide testing, support, and feedback on enhancement requests and regular updates/releases/bugs; adhere to release schedules
• Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with optimum practice solutions
• Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team/individual development
• Other duties, as assigned

What are we looking for?

• Undergraduate degree required, preferably in Business, Analytics, or related field
• 3+ years of relevant work experience
• Ability to work independently as well as function as part of a team
• Release management and planning experience
• Ability to take ownership of a project and see it from end to end
• Ability to creatively solve technical problems to ensure the translation of technical requirement test plans
• Ability to focus on deadlines and deliverables, to find the bad defects and bugs
• Ability to communicate clearly to stakeholders and users
• Proficiency in Quality Management Software and processes
• Knowledge and experience in technical aspects of software solution being tested
• Business process understanding
• US work authorization
• Someone who embodies being "Oaky"

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers