Infrastructure Analyst / Desktop Support

| Chicago
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Ocient is seeking an Infrastructure Analyst who can join a small but growing team who are passionate about helping our company grow. If making an impact while working with a broad range of technologies and highly skilled co-workers, then we are excited for you to apply. You'll be an important contributor with the opportunity to help build and support the Ocient cloud used by a majority of our customers.

Primary Responsibilities:

  • End user computing / help desk including MacOS, Windows and the hardware
  • Administer productivity software including Active Directory, Office 365, cloud providers, Atlassian, Zoom, etc.
  • Support office, data center operations including server installation, networking Wi-Fi, etc

Additional Responsibilities:

  • Work with vendors to help with both hardware and software purchasing
  • Assist with security operations including user provisioning and SSO
  • Automate repetitive tasks
  • Write / Update documentation
  • Diagnose problems, perform root cause analysis
  • Identify issues, propose solutions / new ideas to management
  • Responsibilities may change as our team / company grows

Required skills:

  • Proven strong communication skills
  • BA/BS degree in related field 
  • Ability to go on site to our data centers to support physical hardware
  • Understanding of server hardware
  • Physical Ability to lift up to 50 pounds
  • Understanding of Linux and/or PowerShell commands
  • Willing to be part of an on call rotation
  • Candidates must be local to the Greater Chicago Area

Preferred skills:

  • 3+ years of experience provisioning and supporting end user software devices
  • Experience racking and stacking server hardware
  • Experience in scripting languages such as Bash or Python

About Ocient:

Ocient is a Chicago-based, venture-funded startup building a SQL compliant, exabyte-scale database platform that achieves better performance than Hadoop and NoSQL systems. It is a distributed system optimized for NVMe drives, RDMA networks and high core count processors and is written in C++.  We are led by a management team with seven successful startup exits, including Cleversafe which was the largest software startup exit in Chicago’s history.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • NoSQLDatabases

Location

100 N. RIverside Plaza Suite 800, Chicago, IL 60606

What are Ocient Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
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