Lead/Sr. Analyst, Front End (Clickstream Analytics)

| Chicago

About The Opportunity

We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

 

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

 

The Data Analytics team at Grubhub is responsible for data architecture, instrumentation, and reporting. We own data cleanliness end-to-end, from architecting and transforming raw data, to serving as the domain and technical experts that translate business needs into beautiful data products.

 

We work in close collaboration with teams across Product, Engineering, Finance, Marketing and Design to understand and anticipate the needs of our business and ensure that our data can be utilized to understand, evaluate, and measure the performance and progress of our product features, initiatives, and markets. You’ll work on key projects alongside our product managers, data scientists, data engineers, and our senior leadership team. These projects add tremendous value to the business and we are looking for a thoughtful, driven, and curious analytics lead to push the business even further.

The Impact You Will Make

  • Be a key curator of our data. The tags, Hive views, dashboards and reports you will help design will ultimately impact how our stakeholders and broader company; access, understand and utilize our proprietary data set built around structured web event logs and key transactional data
  • Work closely with Product, Engineering, and Finance teams to ensure upstream changes to our product and business can be captured and integrated into our existing data model, and when needed manage the design and development of additional assets and capabilities
  • Design client-side analytics tags and methodologies for tag documentation, testing protocols, ensuring data consistency across new and existing data tracking
  • Collaborate with data scientists, product managers, marketers, and analysts to craft analytics deliverables and integrate analytics into strategic-minded dashboards, reports, and ad-hoc analyses.
  • Improve our team workflow through knowledge sharing and documentation around our data.

About the right team member

You’re a curious, highly motivated, quantitative-minded thinker who enjoys helping design data systems and analyze behavior at the crossroads of mobile, local, social and commerce. Perhaps you’re a Data Analyst with a curiosity around data infrastructure and data architecture. Perhaps you’re a Data Engineer with an interest in building deeper business domain expertise. Perhaps you love translating business requirements into elegant tables and dashboards. In this role, you'll have an opportunity to do all of the above and drive impact on a large scale by delivering trusted, transformed data that the entire company and senior leadership will use to power product and business decisions.

What You Bring to the Table

  • 5-7 years of relevant web and native app data analytics/ data engineering experience
  • Bachelor's degree required
  • Fantastic database experience - architecting data collection solutions and dealing with very large session and web event data sets
  • Experience mining data with advanced SQL and business intelligence tools - we leverage Presto and Redash as well as Tableau
  • A deep understanding and experience with structured web event data, specifically front end tag creation, collection, data architecture, and data analysis
  • Comfort with A/B Testing methodologies, experiment design and segmentation
  • A highly analytical mind with a demonstrated ability to conduct and interpret quantitative and qualitative analyses
  • Comfort drawing insights from analysis and building support for your perspective, having a keen eye to simplify complex, large data sets into easily digestible visualizations
  • A strong sense of accountability and ownership and the ability to proactively manage multiple priorities, and adapt to a rapidly changing environment
  • Excellent communication skills and the ability to be a quick learner who thrives under ambiguity
  • A great team player with a strong value system, unquestioned integrity and solid listening skills
  • Inspired by our mission to deliver food happiness

And Of Course, Perks!

  • Flexible PTOGrubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.  
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants. 
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them. 
  • COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return. 

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees are provided a generous amount of time to recharge their batteries.

Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.
MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Certain roles within Grubhub are eligible to receive company equity.
Performance Bonus
Certain roles within Grubhub are eligible for bonuses.
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Continuing Education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Time allotted for learning
Online course subscriptions available
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