Manager, Reporting & Analytics
We are hiring for two manager roles within Reporting and Analytics:
Manager, Analytics & Systems
This position will partner across the Pricing Execution, Sales Support, and Sourcing (PSS) organization to identify, prioritize, and execute on opportunities for advanced analytics, reporting, and data systems and/or tools to enable enhanced decision making and outcomes for the division including additional revenue capture, margin growth, reduced process cycle time, process error reduction, and other value-add performance improvements.
Principal Duties & Responsibilities:
- This position leads a team of analysts responsible for designing, developing, leveraging, and enhancing the critical analytical systems and tools of the PSS organization.
- Partners with other PSS leaders to identify and structure business problems in need of high-level analysis/systems.
- Identifies opportunities to systematize analytical methods and tools and leads initiatives to scale benefits across the organization.
- Facilitates an analytical environment and fosters data accessibility by leading team to develop self-service reporting and analytics tools for PSS teams
- Partners with leaders in the PSS Reporting & Analytics team to disseminate best practices within metrics and systems utilized by the team
- Works closely with Enterprise Systems to ensure health, stability, and quality of production level PSS data systems and tools.
- Develop a high performing team by managing and leading team members. Hire talented Individuals, train, mentor, recognize, and develop for career enhancement and direction
- Creates a team where employees are involved, empowered, and committed to the success of the company
Manager, Quality & Performance Reporting
Leads team of analysts in the development of measurement strategies and delivery of reporting for all elements of overall team performance, individual productivity, outcome quality, and process/systems compliance for the all units of the Pricing Execution, Sales Support, and Sourcing (PSS) organization.
Principal Duties & Responsibilities
- Lead efforts to continuously enhance and standardize reporting on key operational and strategic metrics across all of PSS
- Leads, coach and develop team of analysts to provide proactive, value-added analysis with actionable insights and solutions to key business leaders
- Perform detailed analysis to identify trends, operational issues and exceptions to drive improvement in operations and customer experience
- Participates in the review, interpretation and analysis of key indicators, benchmark data and other management reports to assist management in evaluating the performance of operations.
- Directs team to improve communication, relevance and accuracy of compliance reporting and contract, process, and data system audits.
- Lead development of monthly presentation packages from PSS business units for monthly operating review with Senior Executives.
- Ensure rigorous quality control over PSS data, analyses, and metrics through effective processes, procedures, and data integrity reports.
- Develop a high performing team by managing and leading team members. Hire talented Individuals, train, mentor, recognize, and develop for career enhancement and direction
- Creates a team where employees are involved, empowered, and committed to the success of the company
Position Requirements:
- Bachelor’s degree in business analytics, statistics, or related field required.
- Master’s degree strongly preferred.
- 5-7 years equivalent work experience.
- Ability to establish and sustain strong business relationships and effectively prioritize business needs.
- Experience with structuring and drawing insight from advanced modeling techniques including time series analysis, regression, and predictive analysis using a statistical languages (i.e., R, Python, Minitab, SAS)
- Experience structuring datasets for analysis including integrating various resources utilizing SQL and Teradata data warehouse / data labs.
- Experience with designing multi-level and interactive data visualizations leveraging data visualization applications (i.e., SAP BOBJ, Tableau, etc.)
- Excellent communication and presentation skills with experience communicating evidence and results of analysis to varied audiences
- Ability to effectively solve problems and make sound decisions in-line with overall business objectives
- Track record of leading exceptional teams with focus on developing talent in skill and career progression
EEOC Statement
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.