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Position Summary
Direct Commerce Group is looking for a NetSuite Administrator contractor who will assist in ERP user administration, report building, work with data analysts to develop demand forecasting models, troubleshoot and help advise cross-functional teams on best practices and business solutions within NetSuite and other systems. This position is contract to permanent. 

Key Responsibilities

  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Design, implement and maintain configurations and customizations of NetSuite to meet evolving needs
  • Design, develop, implement and coordinate systems, policies, and procedures
  • Develop, test, and deploy customizations, custom objects, third-party tools/applications (io connectors)  and new NetSuite functionality based on evolving business needs
  • Support end user requests for new saved searches, reports, Key Performance Indicators, and dashboards, and maintain proper 
  • Implement, manage, and support all NetSuite ERP vendor integrations
  • Identify problematic areas and implement strategic solutions in time
  •  Plan, organize, control and evaluate IT and electronic data operations
  • Ensure security of data, network access, and backup systems
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Ensure cost effectiveness
  • Proven working experience as a System Administrator
  • Provide internal, ongoing system/technical support to NetSuite users, including training
  • Monitor end-user usage of systems and track performance
  • Provide front line support with regards to all aspects of NetSuite and data integrity
  • Develop, document, and implement policies, procedures, and guidelines to ensure data integrity, change protocols, customization, usage, etc. 
  • Identify, evaluate, and recommend other key technologies required to support and improve the business process centered on the NetSuite platform
  • Support and help manage the change management and release process of NetSuite
  • Provide quality and timely communication regarding system status
  • Maintain up-to-date knowledge of NetSuite functionality, customization, and integration


  • 3+ years of experience with ERP administration, configuration, and 3rd party integrations in complex environments, including experience with NetSuite
  • Bachelor's degree in a related discipline(s) (MIS, IT Business/Computer Science, and/or Accounting)
  • Administrator-level knowledge of roles, permissions, page layouts, custom objects, scripting, workflows, reports, and dashboards
  • Working knowledge of SuiteScript/web services, SQL, CSV imports, user provisioning, defining roles, analytics, and scheduling scripts
  • Microsoft Word, Excel, PowerPoint, and Google suite knowledge
  • Basic Data Analysis experience with Excel (v-lookups, pivot tables)
  • A deep understanding of business processes and requirements
  • System implementation and system integration experience
  • Strong analytical and problem-solving skills
  • Strong written and verbal interpersonal skills
  • Ability to work independently with minimal mentorship
  • Ability to partner closely with internal and multi-functional teams
  • Experience working with integrator software applications i.e. Celigo or tray.io 

Nice to Have

  • Data analytics, reporting, and database experience (SQL and NetSuite preferred)
  • Experience with inventory movement between warehouse and Amazon FBA 


  • Competitive salary
  • Smart and fun co-workers who will quickly feel like family
  • Stocked kitchen 
  • Employee discount on products 

About Us

Direct Commerce Group, LLC (DCG) is a growing and entrepreneurial business with multiple areas of focus. Privately held and well capitalized by private investors and internet industry veterans, DCG currently operates Tall Ridge and Office Designs. 

Tall Ridge (www.tallridge.com) is a full-service digital marketing agency focused on helping brands like Hydro Flask, Boll & Branch, and Gerber Gear succeed on Amazon and other online marketplaces. We offer products for the quality conscious consumer.  

Office Designs (www.officedesigns.com) offers high-end ergonomic seating, modern office furniture, and office décor. We provide end-to-end furniture solutions to small and mid-size businesses and home offices. Full-service offering includes design and layout services, curated product offering, floor planning, and installation. Because of our capabilities, we are selectively authorized to offer high-quality brands such as Herman Miller, Steelcase, Humanscale, and Haworth, in addition to various other brands. 

Read Full Job Description
Please send resume and a short summary of why this role interests you to [email protected] and make sure to mention Built In Chicago in the subject line of the message.
Apply now
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • Google OptimizeAnalytics
    • Adobe Creative Cloud - Full SuiteDesign
    • Monday.comManagement
    • SlackManagement
    • WordpressCMS
    • MagentoCMS
    • NetsuiteCMS
    • BrontoEmail
    • UnbounceLead Gen


DCG has 2 office locations: our main office is in Northbrook (722 Landwehr Rd), and our remote office is at TechNexus, located in downtown Chicago.

An Insider's view of Direct Commerce Group

What are some social events your company does?

Cosmic bowling, ping pong tourneys, Halloween costume contests, and happy hours are just some of the fun group events we've had.


Marketing Operations Manager

How has your career grown since starting at the company?

I started at DCG seven years ago as a Graphic Designer and have advanced into the Creative Director role. In my time here, I have been empowered to make some really impactful changes, including creating the individual identities for all of our brands as well as creating profitable marketing materials.


Creative Director

How do you make yourself accessible to the rest of the team?

I look forward to greeting each team member almost every day. Through team meetings, hallway conversations, one on ones and doorway discussions, I generate energy from my interactions with the team. The close knit connection provides a meaningful and engaging atmosphere. People really care about each other at DCG

John MacEntee


What are Direct Commerce Group Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
More Jobs at Direct Commerce Group2 open jobs
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Please send resume and a short summary of why this role interests you to [email protected] and make sure to mention Built In Chicago in the subject line of the message.
Apply now
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