Replenishment Services Administrator

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Delivering groceries might look easy, which is precisely what we want our customers at Peapod to think. Other companies may try to mimic the unique online grocery shopping and delivery services offered by industry pioneer Peapod but none can match our finesse and customer satisfaction!

We are looking for great talent to join our team as a Replenishment Services Administrator.  This role is the initial line of contact for the Central Replenishment Department with the responsibility for ensuring constant communication across all channels, addressing issues, performing research as requested, and providing support for the Replenishment Operations team.

Job Responsibilities:

  • Document and process incoming calls or e-mails from the local Operations teams, Customer Care, vendors or other stakeholders
  • Provide solutions for stakeholders by pulling information from Peapod’s WMS or buying systems
  • Work closely with multiple departments including Merchandising, QA, and Inventory Management to address issues
  • Transform incoming data and other forms of information into ready-to-use data for the Buying team
  • Provide information daily to the local Operations teams; i.e. daily reports and forecasting information
  • Address specific customer-related buying issues with the Customer Care department
  • Send out cycle count requests to local Operations teams based on out-of-stock reports or other findings

Desired Qualifications:

  • Computer usage and efficiency  
  • Internship experience within Supply Chain, Inventory Management, or Replenishment
  • Inventory or Replenishment Experience  
  • Retail and/or Supply Chain Experience
  • ERP or forecasting experience e.g. SAP, ORACLE

Job Requirements:

  • High School Diploma or equivalent required; college degree preferred

Peapod offers a competitive starting salary, with excellent benefits including health, dental, vision, life insurance, 401K with match, paid time off and flexible spending accounts...and a discount on your groceries! You must be authorized to work in the United States to be eligible for consideration for employment. Peapod is an Equal Opportunity Employer M/F/D/V

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • AzureLanguages
    • jQueryLibraries
    • ReactLibraries
    • SpringFrameworks
    • Vue.JSFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics

Location

Right next to Union Station, we are easy to get to and surrounded by food in Downtown and the West Loop.

What are Peapod Digital Labs Perks + Benefits

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available

Additional Perks + Benefits

Building a cutting edge eCommmerce center of excellence means our teams need to focus on their work challenges, not whether their benefits are activated. With a one-stop shop for online benefit management, competitive bonus potential, and a flexible, brand new office, our employees are able to focus on making the customer experience amazing.

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