Replenishment Services Administrator
Delivering groceries might look easy, which is precisely what we want our customers at Peapod to think. Other companies may try to mimic the unique online grocery shopping and delivery services offered by industry pioneer Peapod but none can match our finesse and customer satisfaction!
We are looking for great talent to join our team as a Replenishment Services Administrator. This role is the initial line of contact for the Central Replenishment Department with the responsibility for ensuring constant communication across all channels, addressing issues, performing research as requested, and providing support for the Replenishment Operations team.
Job Responsibilities:
- Document and process incoming calls or e-mails from the local Operations teams, Customer Care, vendors or other stakeholders
- Provide solutions for stakeholders by pulling information from Peapod’s WMS or buying systems
- Work closely with multiple departments including Merchandising, QA, and Inventory Management to address issues
- Transform incoming data and other forms of information into ready-to-use data for the Buying team
- Provide information daily to the local Operations teams; i.e. daily reports and forecasting information
- Address specific customer-related buying issues with the Customer Care department
- Send out cycle count requests to local Operations teams based on out-of-stock reports or other findings
Desired Qualifications:
- Computer usage and efficiency
- Internship experience within Supply Chain, Inventory Management, or Replenishment
- Inventory or Replenishment Experience
- Retail and/or Supply Chain Experience
- ERP or forecasting experience e.g. SAP, ORACLE
Job Requirements:
- High School Diploma or equivalent required; college degree preferred
Peapod offers a competitive starting salary, with excellent benefits including health, dental, vision, life insurance, 401K with match, paid time off and flexible spending accounts...and a discount on your groceries! You must be authorized to work in the United States to be eligible for consideration for employment. Peapod is an Equal Opportunity Employer M/F/D/V