Job Description Summary

The individual in this position works as a liaison among stakeholders to elicit, analyze, communicate, prioritize, clarify, validate, and document requirements for changes to business processes and systems in support of project/program objectives and scope.

The Senior Business Analyst works independently with little to no guidance and is naturally inquisitive and adept in communication, elicitation, facilitation, and modeling techniques.

Individuals demonstrate leadership in the business analysis discipline, mentor other business analysts, and apply their working knowledge of the company, industry, and/or business domain.

Job Duties

• Conduct working sessions with users to gather, understand, and analyze business requirements
• Provide subject matter expertise on key business process decisions
• Defines, prioritizes, communicates, and secures agreement on project objectives and scope
• Creates professional quality project artifacts such as charters, requirement plans, business requirement documents, models, traceability matrices, and others as appropriate
• Ensures that the solution design satisfies project objectives and business requirements
• Liaises between business subject matter experts and the technical team throughout the project lifecycle
• Identifies and communicates risks and issues as well as possible solutions
• Lead, coordinate, and support business analysis activities across a program or multiple business analysts on a project as needed
• Shares observations and feedback on internal business analysis practices, processes, templates, tools, and training materials as well as any information gleaned from external resources

Qualifications

• Bachelor’s Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required
• 5 years minimum of business analysis or equivalent
• Advanced written and verbal communication skills
• Advanced active listening skills
• Able to analyze and solve problems of a complex nature with little guidance and is often sought out to guide others
• Adept in a large variety of elicitation, facilitation, and modeling techniques
• Able to work effectively in a team environment, building rapport and relationships to develop an advanced level of organizational savvy
• Advanced organization and time management skills
• Advanced in conflict resolution strategies
• Familiarity and experience with multiple business analysis methodologies
• Proficient in the use of web-based document repository applications (e.g., Microsoft SharePoint)

Why Choose CCC

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

• Healthy - Wellness programs and Perkspot/employee discount program
• Happy – Recognition programs, a confidential employee assistance program, and flexible work arrangements such as staggered start times
• Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

CCC Information Services was ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago, an online community for digital technology entrepreneurs in Chicago.

CCC is a great place to work. Join us!