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Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
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Sr Manager, Metrics and Reporting

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BASIC FUNCTION:

Reporting, Balance Scorecards, Analysis and Support; Identify and curate the metrics and perform the necessary analysis to manage the business of Enterprise Systems (IT) while developing and maintaining the metrics and analytics infrastructure and strategies.

Financial Analysis and Management: Coordinate the annual financial activities for the running of ES (IT) in conjunction with Grainger Corporate Finance.

Support the Office of the CIO and the ES (IT) Leadership team through execution of Special Projects.

KEY RESPONSIBILITIES:

  1. Reporting, Balance Scorecards, Analysis and Support:
    1. Financial Analysis support for the Product teams as well as other organizations within Enterprise Systems (IT) as needed.
    2. Develop the strategies, tactics and instruments to measure, track and share metrics and analytics associated with managing the business of Enterprise Systems (IT) .
    3. Development and maintain a Balanced Scorecard for ES (IT) incorporating all aspects of the business of Enterprise Systems incorporating all aspects of the business of Enterprise Systems in support of the goals of the organization.
      • Develop and maintain status reporting for Business Unit and sub-Business Unit to Enterprise Systems(IT) Leadership Team and the business partners to promote good transparency of the work being performed within Enterprise Systems (IT) as well as providing the Enterprise Systems (IT) Leadership Team with a proactive actionable view of the issues within the portfolio so the leadership team can communication and resolve issues in many cases before escalation begins within the business unit.
  2. Financial Management and Support
  1. Working with Grainger Corporate Finance, establish definitions, processes, and procedures to help manage the business of Enterprise Systems.
  2. Working with Grainger Corporate Finance, coordinate the annual financial planning cycle, to include Long Ranger Forecasting, Annual Planning and Quarterly updates.

REQUIRED EXPERIENCES AND COMPETENCIES:  

  • BA/BS or equivalent.
  • 7 – 10 years of experience in a related field.
  • Strong background in program and portfolio management, information aggregation, process rollout and operational change management across large teams.
  • Demonstrated experience in process governance and in continuous process improvement.
  • Experience with strategic planning supporting leadership roles in an agile development environment including overall workforce planning.
  • Demonstrated experience in financial management processes and execution practices.
  • Proven leadership ability that manifests itself in quickly earning sponsorship and key stakeholder trust; mobilizing and motivating teams; setting direction and approach; resolving conflict; delivering tough messages with grace; ability to influence higher levels in the organization; executing with limited information and ambiguity.
  • Must have a proactive, results oriented attitude, leads by the example of serving others, with a superb work ethic and flexibility to work within an environment of constant change.
  • Ability to identify issues and risks across many teams, proposing solutions and understanding when to escalate to leadership.
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Grainger Director, Product Management Matt Orscheln
Matt Orscheln
Director, Product Management
EMBRACE OPPORTUNITY
Learn new skills, explore new paradigms
Orscheln’s career has traversed nearly the entire Grainger organization, from finance to sales operations, pricing, merchandising and product management. In his current role, Orscheln works to ensure those he works with have similar opportunities by embracing transparency and helping team members explore avenues for success, build skills and cultivate curiosity about the company. “Our leadership development framework provides guidance for gaining skills in different parts of the business, helping team members to be successful in more advanced leadership roles,” he said.
Orscheln’s career has traversed nearly the entire Grainger organization, from finance to sales operations, pricing, merchandising and product management. In his current role, Orscheln works to ensure those he works with have similar opportunities by embracing transparency and helping team members explore avenues for success, build skills and cultivate curiosity about the company. “Our leadership development framework provides guidance for gaining skills in different parts of the business, helping team members to be successful in more advanced leadership roles,” he said.
My career has grown with Grainger, and in the process, I have gained experience and exposure to our business end-to-end.
Grainger Senior Product Manager Ling Ouyang
Ling Ouyang
Senior Product Manager
CUTTING-EDGE FOCUS
Develop innovative solutions to customers’ needs
As a product manager with a computer science and machine learning background, Ouyang focuses on using technology to improve Grainger’s customer experience and streamline its processes. This means leveraging AI to develop tools that help customers search for products and enable Grainger team members to understand customers’ needs more effectively. “We are encouraged to grow our skills and develop new solutions through regular interaction with customers,” Ouyang said. She credits these interactions with shaping Grainger’s high-tech approach to serving its customers.
As a product manager with a computer science and machine learning background, Ouyang focuses on using technology to improve Grainger’s customer experience and streamline its processes. This means leveraging AI to develop tools that help customers search for products and enable Grainger team members to understand customers’ needs more effectively. “We are encouraged to grow our skills and develop new solutions through regular interaction with customers,” Ouyang said. She credits these interactions with shaping Grainger’s high-tech approach to serving its customers.
Grainger encourages us to develop innovative solutions by providing us with opportunities to interact with customers and operational teams as well as support and guidance from our leaders.
Rachel Trana
Manager, Product Engineering
JOIN THE TEAM
Learn from expert leaders in tech
Trana joined the Grainger team after working for nearly a decade as a computer science professor. “I was drawn to leadership’s strong investment in our teams' success and their desire to drive modern technical and process changes to improve the ways in which teams work,” Trana said. Now managing Grainger’s KeepStock (R) engineering teams, Trana works on the company’s inventory management platform, developing the underlying APIs and algorithms that support it. To this end, her teams rely on a diverse tech stack, including Docker, AWS, Java, Kafka, Snyk, Kotlin and Spring Boot, GitHub and Helm.
Trana joined the Grainger team after working for nearly a decade as a computer science professor. “I was drawn to leadership’s strong investment in our teams' success and their desire to drive modern technical and process changes to improve the ways in which teams work,” Trana said. Now managing Grainger’s KeepStock (R) engineering teams, Trana works on the company’s inventory management platform, developing the underlying APIs and algorithms that support it. To this end, her teams rely on a diverse tech stack, including Docker, AWS, Java, Kafka, Snyk, Kotlin and Spring Boot, GitHub and Helm.
Our team feels empowered to own decisions and commitments, engage in constructive debate and decision making. We trust each other and actively listen and collaborate.
Grainger Director, Product Management Matt Orscheln
Grainger Director, Product Management Matt Orscheln
Grainger Senior Product Manager Ling Ouyang
Grainger Senior Product Manager Ling Ouyang

What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in, African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employees discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
View full list of perks + benefits
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