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Creative Director

| Chicago

Creative Director - FTD Companies

FTD, the 108-year-old iconic floral brand along with several other floral and gifting brands in two primary locations (San Diego and Chicago), is reinventing itself and we're looking for a passionate, driven, experienced Creative Leader to join our digital leadership team.

 

We are in the midst of a major digital transformation across all of our brands and platforms. This is a unique opportunity to tactically and strategically make your mark as a senior leader within the Company.

The position will report to the CDO, responsible for the US consumer businesses, in our downtown Chicago office, with Marketing (all channel managers), Merchandising, four US business brands (ProFlowers, FTD.com, Personal Creations, and Gourmet Foods) and Technology all key peer organizations within the same department. You'll be a right-hand to the CDO and GM's in all things creative--and help create innovative, relevant content that resonates across channels down through the consumer experience. We need to elevate the brand(s), through the respective brand leaders, but we need to "get our house in order" both in creative and across CX before we redefine and shape this brand strategy. So like all executives and leaders in the company, we prize hands-on management--in combination with creating a truly enabling culture to "get things done."

What we will provide:

  • Tip of the spear...you are the front-end to almost everything our customers see and experience across a multitude of channels and down through the site experience. Starting the largest combined floral company in the world and ultimately impacting four US brands by creating an optimized COE and determining the best organization structure to meet our drive to excellence.
  • Part of a historic and iconic brand - and helping us not just breath life back into the brand(s) but help elevate it to landmark heights providing inputs and executing the strategies developed by the brand leaders. We have a right to this lofty stature!
  • A set of values to stimulate creativity. A customer-first promise, tight silo-less collaboration, calculated risk-taking and listening to each other - you are a critical part of the leadership team!
  • A voice - a significant voice with exposure throughout all levels of the organization from the board and the CEO, all the way across the organization. This is a highly visible position - but we share the pressures and advancements of the Company.

What we seek you to provide:

  • An excellent broad understanding of E-commerce including all aspects of marketing from retention (email), paid digital channels, TV, and Radio (our biggest holidays are V-day and M-day, and we are a very "direct response" in nature); and the innovative Creative to help make it successful!
  • The skills and desire to mentor and shape and transform the internal creative team - comfortable "rolling up your sleeves" to understand how what is being done and how it can be done better. Optimize processes, get in tight synchronicity with brands and channel managers.
  • Work external partners in close conjunction with our strategy and tactical. Create the right/perfect mix of inside vs. outside covering all aspects of creative. Ensure we meet our implicit promises to our customers and explicit guarantees to our shareholders.
  • You are on the digital leadership team - and as we come out of our busy season in Q2, contribute to the definition, and lead the execution to an innovative and meaningful brand strategy. This is a massive opportunity for the person who can spend several months learning the business - then really help to propel it forward

So, if you are an experienced Creative Director with the heart to tackle significant challenges, a desire to build and lead a high performance creative team, understanding of the digital footprint of web content, E-commerce marketing and mass media the drive to re-establish a brands rightful place in the world, and commensurate experience--having both the book / background / behaviors to demonstrate it, send your resume and if possible a link to [email protected] ... and take time to smell the roses - ours are the best!

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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We also have an office in the heart of Downtown Chicago at 1. North Dearborn

An Insider's view of FTD Companies

What does your typical day look like?

Every day looks different when you’re on the social media team. Our jobs involve interacting with our brands’ communities, staying up-to-date on the latest social trends, developing content and optimizing campaigns. Since social media is always changing, there’s always something new to learn or test.

Marissa Metzler

Manager: Social Media Marketing

What unique initiatives do you have that encourage innovation?

I have had the opportunity to build a platform from the ground up. Opportunities like these are few and far between in this day and age. FTD has been like a master class in leadership for me, and it has produced a fundamental mind shift for me on what leadership means.

Dimple Rao

Senior Director of Product Management

What's the biggest problem your team is solving?

On our FOL team, we are creating a feature complete platform migration for all of our florist sites. This is a rather large task in that most of our florist sites look like they were created in the .COM era of the internet. Our new platform will provide huge UX boons. In addition to self-improvement, it may also attract new florist partners

Michael Walsh

Software Engineer

What are FTD Companies Perks + Benefits

FTD Companies Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following the date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), Employee Stock Purchase Plan (ESPP), life, accident, and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions.
FTD Companies, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our diversified portfolio of brands such as ProFlowers, ProPlants, Shari’s Berries, etc.

Culture
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
401(K) Matching
Discretionary match of 50% on the first 6% of your of pre-tax or post tax deferral. To maximize the employer match, you will need to contribute 6%. Vesting is at 25% each year
Employee Stock Purchase Plan
The Employee Stock Purchase Plan (ESPP) provides employees with an opportunity to share in our growth and to purchase shares of our common stock without payment of brokerage costs, at a 15% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Commuter Benefits
Take advantage of the pre-tax benefit, you may elect up to the IRS limit of $260/month for transit and $260/month for parking.
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Game Room
Our game room includes Ping Pong.
Some Meals Provided
We provide food during Peak Season.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
Promote from within
Online course subscriptions available
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