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Director of Product Design

| Chicago

Director of Product Design

As the Director of Product Design, you will lead a small team set for growth as it works through some of the most engaging, interesting and rewarding UX challenges out there. You and your team will work alongside Product Owners and Frontend Engineers, driving UX and UI for applications and features centered around our Natural Language Generation technology. The responsibilities will include product definition, designing user flows, wireframes, and pixel-perfect mockups; building prototypes; and conducting user research and usability testing (through a variety of mediums). 

As a Director, you will need to be a thought leader within the company, define and implement design process, drive and inspire your team to succeed, invest in and grow your people, and optimize your team for the timely delivery of design assets with the vision and user research necessary to ensure the success of our technology.

You will be grabbing the helm of a Design team at a fast-growing company with a lot of amazing work ahead of us, so you should be a self-starter as well as someone deeply invested in and excited about the mission of Narrative Science. 


  • Optimize, operationalize and inspire a team of talented individuals towards a shared mission
  • Ensure the success of our next-generation NLG platform by overseeing the creation of world-class, user-centered designs through consideration of market research, product requirements, customer feedback, and usability study findings
  • Develop conceptual diagrams, wireframes, visual mockups, and prototypes (either by coding or with tools like Axure, Balsamiq, etc) to communicate your ideas to your org and the company-at-large
  • Oversee detailed user-interface specifications and style guide
  • Prioritize project work for the team- we have a series of ongoing, long-term initiatives that require UX/UI attention.
  • Define goals and metrics for the sake of data-driven design iterations
  • Continuously network and recruit for your team


  • 3-5+ years experience leading and growing a design team
  • 5-10+ years of professional UX/UI design experience for web or desktop applications
  • Understanding of hypothesis-driven design, including the design research process (qualitative interviews, focus groups, moderation, and information synthesis) and design-thinking principles
  • Experience with Sketch/Illustrator and/or Photoshop (or equivalent)
  • Expertise with user interface design patterns and methodologies
  • Proven ability of user testing and related methodologies/tools
  • Expertise with wireframing/prototyping tools (Axure, Balsamiq, or equivalent)
  • Familiarity with design sprints and the agile process


  • A Bachelor’s and/or Master’s degree in a related field
  • Experience with designing enterprise application/platform tools
  • Experience with designing BI/Data Management tools

Please submit a cover letter, resume, and portfolio or samples of work.

About Narrative Science:

Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Quill, its Advanced NLG platform, learns and writes like a person, automatically transforming data into Intelligent Narratives—insightful, conversational communications full of audience-relevant information that provide complete visibility into how analytic decisions are made.

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Located in the heart of the loop, our office provides easy access to public transportation and some of Chicago's favorite destinations.

An Insider's view of Narrative Science

How do you collaborate with other teams in the company?

At Narrative Science, teams collaborate every day. When it comes to background, experience, and points of view, we are a very diverse company, and our employees take full advantage of that. It isn't uncommon to see functional teams pulling in members from other teams to work on initiatives together or even just to get another opinion.


Senior Product Marketing Manager

What makes someone successful on your team?

Successful people on my team have a passion for customers & a drive to deliver the best results to them. They're creative problem solvers who thrive in a collaborative environment. Each customer has unique needs & high-performers in Customer Success are experts at identifying those needs and rallying every resource necessary to take care of them.


Senior Vice President, Customer Success

What unique initiatives do you have that encourage innovation?

At Narrative Science, we support a spectrum of innovation ranging from our standard engineering process, through Hack Days and Hackathons, to our ongoing Incubator team. Narrative Science is only successful if we hire smart and self-motivated people, so we’re committed to giving them the support and space they need to innovate.


Vice President, Product Architecture

What are some things you learned at the company?

We are encouraged to deliver an exceptional customer experience. To achieve this goal, I’ve learned how various aspects of software engineering integrate to create a great and reliable product. I've learned how to design/implement database architecture, automated testing, and data analytics to craft our innovative products and bring them to market.


Software Engineer

What are Narrative Science Perks + Benefits

Narrative Science Benefits Overview

We offer a full range of benefits including Medical, Rx, Dental, Vision, FSA (for medical and dependent care expenses), Commuter Benefits, Life Insurance, Short and Long Term Disability, Paid Parental Leave, and 401k options for you and your family. Our people manage their own schedules, work hard, take time off when they need it—and come back refreshed and ready to dive back in.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Standing desks. Catered weekly lunches. Flexible vacation policy. Company events. Free eats & drinks. Free gym access & bike parking. Personal MacBook Air. Community engagement opportunities. Internal learning and development opportunities. Referral program & incentives.

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