Experience Designer
Rocket Travel is looking for a customer-obsessed Experience Designer to join our Design team and rapidly growing global workforce. We're a hybrid team headquartered out of Chicago's West Loop, with team members spread out Globally.
Rocket Travel is a place where you:
- Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
- Embody curiosity, community, and accountability. We live and build products by these values every day.
- Own decisions and take action that can be implemented in a matter of days (or hours).
- Get inspired and encouraged to vacation faster, with an annual vacation stipend.
- Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
- Total Compensation is based on experience - Salary: $75k - $100k + Bonus: 15% - 20%
- Can have a flexible work schedule. We have an amazing office in the Chicago West Loop. We have a hybrid team and a flexible work environment.
- Share your passion for travel with equally adventurous teammates.
- Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels
As an Experience Designer at Rocket Travel, you will:
- Work as a design generalist. You’ll execute all aspects of design including user research, interaction design, and visual design.
- Talk to customers. You’ll get to know our customers through shadowing, interviews, and basic usability tests.
- Present multiple solutions to a problem. You’ll share work and receive feedback from multiple disciplines.
- Act as a partner. Silos aren’t our thing; you’ll be a partner to product, engineering, customer loyalty, business development, and others around the company.
About you:
- You’ve shipped products in the past. We’re looking for someone with experience bringing ideas to life and evolving them.
- You’re familiar with the Human-Centered Design process. You know how to keep the customer at the front and center of each project while balancing the needs of the business and technology.
- You seek feedback. You have a growth mindset, are comfortable soliciting feedback, and are curious to learn from a spectrum of perspectives.
- You balance exploration with execution. Exploration and execution are both key to building innovative experiences. You understand when it’s time to explore and when it’s time to deliver.
- You’re familiar with current design tools. You’ve used Sketch, Invision, and excited to dive into Figma.
About Rocket Travel
Rocket Travel partners with companies around the world to make travel even more rewarding. Our customers can earn and redeem miles, points, and gift cards, or save big with exclusive discounts, for booking travel accommodations around the world, from global favorite brands to boutique bed and breakfasts. We also help our partners curate vacation excursion planning and car rental services, with a completely branded experience from the first search to check-out from their stay.
We attract customers from every corner of the globe with a user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. We have offices in Chicago, NYC, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu, as well as colleagues working remotely across four continents. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms.
We began in 2013 as a start-up, were acquired by Bookings Holdings two quick years later, and we've been growing rapidly ever since. Rocket Travel is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams.
Rocket Travel creates B2C and B2B2C travel solutions, and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business.
Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.
At Rocket Travel, we’re building a diverse team that values accountability, curiosity, and community. If you share these values and are interested in joining us, we’d love to talk with you even if you don’t meet 100% of the requirements listed here. We don’t expect anyone to have all the answers, as long as they’re willing to learn and grow with us. Diversity, equity and inclusion are Rocket Travel priorities, and we are looking for candidates who will contribute positively to the company's mission to be an inclusive environment. Rocketmiles has multiple employee resource groups, including a diversity and inclusion committee, and has committed to DEI goals in hiring, employee retention, and the overall demographics of the organization. DEI is an important element of our values and we conduct ongoing and regular training for our teammates in an effort to foster collaboration, improve morale, and support one another.