Lead Product Designer at Braze

| Chicago
Sorry, this job was removed at 6:40 a.m. (CST) on Wednesday, December 8, 2021
Find out who's hiring in Chicago.
See all Design + UX jobs in Chicago
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

What We're Looking For
Are you a critical thinker? Are you willing to challenge ideas and receive feedback? Are you comfortable with ambiguity? We are seeking a fearless and passionate Product Design Lead to join Braze's Product Design Team.

Product Design Leads at Braze have the freedom to work on all aspects of the user experience, with particular strength in at least two areas of user experience, or service design — user research, service design, user flows, design documentation, diagramming, interaction design, rapid prototyping or, design documentation, to name a few examples.

What You'll Do
As the lead designer for the Messaging teams, you think in big picture and details. You will:
• Work with the Design Manager to prioritize the queue of tactical work across multiple teams
• Collaborate with cross-functional counterparts to build out and expand upon the team's vision
• Lead the problem definition, scope, MVP, and ideation for strategic initiatives
• Develop new process and workflows
• Mentor designers – sharing your wealth of knowledge of user research, system design, product thinking, and interaction design among others
• Facilitate conversation to build consensus and alignment
• Take an active role in defining success for each stage of Messaging projects
• Review others' work and provide actionable feedback

What You Have
• 6+ years of design experience, with at least 2 years experience working on SaaS products.
• Experience working independently, but you know when to share insights and output with broader audiences
• Proven track record of shipping successful products
• Familiarity working with and / or evangelizing a design system
• You're a Design Generalist – with strengths in research and product strategy
• Experience utilizing data to inform design decisions
• Excellent communication skills – you solicit and provide feedback, you're able to translate technically complex ideas into simpler terms for non-technical stakeholders.

What Captures Our Attention
• Significant experience with any aspect of lifecycle marketing
• Advanced degree in HCI, interaction design, or service design
• Portfolio demonstrating two extremely strong product design or UX design skills
• Experience in an Agile organization, working in cross-functional teams / pods / verticals
• Prior experience at high-growth startups
• Management experience

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • AfterEffectsDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • MarketoLead Gen

Location

20 North Wacker Drive, Suite 1100, Chicago, IL 60606

An Insider's view of Braze

What's something quirky about your company?

I love that Braze embraces new ideas and empowers employees to bring their passions to the workplace, even if it is out of the realm of our day-to-day jobs. Braze created the space for me to make a difference through DEI and Wellness initiatives supported by my colleagues.

Carolina

Senior Technical Recruiter

What are some things you learned at the company?

As a Senior Software Engineer that's new to Braze, I've been amazed by the thoughtfulness and collaboration demonstrated by my colleagues. I'm excited to see our smart teams deliver products that no other company can.

Dejay

Senior Software Engineer, Product Engineering (Ingestion)

What are Braze Perks + Benefits

Braze Benefits Overview

Our health, dental, and vision plans are among the best out there — a happy team member is a healthy one. Our flexible time-off policy lets you balance your work and life in the way that suits you best, and includes paid parental leave. Globally, we support you as you plan for your future, through regionally tailored programs like 401(k) matching through Betterment in the US. When it comes to snacks in the office, we've got you covered — and lunch is on us every single day. When it comes to engaging in the community, we take it seriously. Each year we send team members to conferences around the world to engage with the developer community and learn the latest and greatest updates in all of the technologies we use. And lastly, we support your professional growth through formal career pathing, the Braze University learning platform, and ongoing enablement to foster success. Want more? Further your education with tuition reimbursement.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
We have a number of ERGs to help enhance our employees' experience while working with us. Including [email protected], [email protected], Femmentor, Healthy Minds @ Braze, [email protected], [email protected], [email protected]
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
More Jobs at Braze55 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
HR + Recruiting
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Data + Analytics
new
Chicago
Product
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Finance
new
Chicago
Sales
new
Chicago
Operations
new
Chicago
HR + Recruiting
new
Chicago
Design + UX
new
Chicago
Operations
new
Chicago
Data + Analytics
new
Chicago
HR + Recruiting
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Finance
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Braze's full profileSee more Braze jobs