Manager II UX Research

What’s Our Dish 

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.  

Peapod continues to be a consumer-facing eCommerce brand, and is part of Peapod Digital Labs, focused on growing Peapod sales to consumers.  

 

Browse the Aisles:

The ideal candidate has experience with user research, innovative UX strategy, presenting and leading team members. The ability to share your robust online portfolio is a must!


Recipe for Success - What's “in store” for the role :

  • Full end-to-end ownership of User Experience efforts
    • Responsibility for planning, delivery, and success of projects
  • Proactively review, refine, and recommend new user experience concepts across multiple web sites and devices
  • Utilize web analytics data, consumer insights, market research, and proven user-centric design principles in the creation of world-class user interaction designs
  • Serve as liaison and manage communications with stakeholders and other teams
  • Plan, conduct, and encourage others to participate in usability tests
  • Continually improve overall user experience (Ui/UX) for various websites

The Essentials in Your Cart - The required ingredients 

  • Bachelor’s degree - design/HCI, CS, or psychology areas preferred
  • Expert knowledge of user-centered interface design processes, methodology and UI best practices
  • Demonstrated experience with turning customer insights into interaction designs
  • Proven skills with feature/use case development, wireframe/flow creation, information architecture, rapid prototyping, conceptual design, and UI specifications
  • Keen strength to apply expert design skills to user flows, usability, and application interactions and experience in visual design and proficient in Photoshop
  • Extremely detail-oriented, flexible and able to work in a fast-paced, demanding environment simultaneously contributing to multiple projects each with aggressive development schedules
  • Strong communication skills. Able to present concepts in a clear and convincing manner to a broad range of audiences – from executives to software developers
  • Ability to make strong recommendations based on industry trends, consumer research, business needs and technical feasibility/difficulty
  • Previous experience in an ecommerce environment
  • Appreciation and enthusiasm for agile development practices

 

Join Us at Our Table  

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! We offer a great variety of benefits and perks to our employees, including: great health care options, including PPO and HSA plans (with company contributions), dental, vision, flexible spending accounts, a 401k with strong company match and immediate vesting, and generous and flexible paid time off. 

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • AzureLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • Vue.JSFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics

Location

Right next to Union Station, we are easy to get too and surrounded by food in Downtown and the West Loop.

What are Peapod Digital Labs Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Building a cutting edge eCommmerce center of excellence means our teams need to focus on their work challenges, not whether their benefits are activated. With a one-stop shop for online benefit management, competitive bonus potential, and a flexible, brand new office, our employees are able to focus on making the customer experience amazing.

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