Senior Manager, User Interfaces at CCC Information Services

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Job Description Summary

We are looking for an individual with proven experience running an Enterprise UI/UX team and establishing a new vision of how design can transform the entire customer experience. Our creative UI team consists of User Experience and Visual Designers and is an essential piece of our Software Development Lifecycle at CCC.

The right candidate has helped build this function at other companies, and their passion and creativity have defined how these companies develop user interfaces. Collaboration, communication and presentations skills are essential, as this position will present to management, our C level executives as well as customers. This individual is also excited to be hands-on and not solely focused on team management.

The Senior Manager will report to the Vice President R&D and will also be a part of many new projects that are part of our Innovation Foundry, an internal innovation/startup incubator. Projects range from Augmented Reality, estimating via drones all the way to our bleeding edge Artificial Intelligence capabilities. This individual will also work closely with the Strategy team and the Director of UI in Product Management to help define the future vision of User Interfaces for CCC.

 

Job Duties

  • Manage a team of resources, mentor interns, provide goals and career development opportunities, write performance reviews
  • Build relationships with various functional and product teams within the company
  • Continue to develop and enhance our UI/UX processes and design sprints
  • Design a variety of web and mobile based experiences in a collaborative environment 

  • Create wireframes and interactive prototype designs
  • Conduct usability testing, synthesize data and generate usability reports
  • Possess excellent communication and collaboration skills, proactively working with other team members to achieve an optimal solution for our products
  • Work closely with stakeholders in order to understand user goals and project requirements, and translate them into functional, clean, and simple to use designs
  • Ensure clarity between functional design and development is met and provide clear design guidance to software engineers for implementation
  • Maintain high quality and efficient turnaround of design work amidst competing requirements and potentially short deadlines
  • Working knowledge of how compositions translate to HTML, JavaScript and Cascading Style Sheets (CSS) used to deliver feasible designs
  • Present visually so that information is easy to digest and understand

 

Qualifications

  • MUST provide a link to an online portfolio with digital design work examples
  • Bachelor’s or Master’s Degree in visual design, computer science, HCI/Human factors, or similar
  • At least 7 - 10 years of total experience in the User Experience field
  • Experience designing and standing up a UX Lab for a Software Company
  • Experience in Agile, Scrum and Lean approaches
  • Experience planning, coordinating, conducting, and reporting usability studies and user research.  Examples of this must be visible in digital portfolio
  • Ability to communicate your ideas and designs clearly and effectively
  • Experience in Visual Design, Front End, or Copywriting skills is a plus
  • Experience in data visualization is a plus

 

Why Choose CCC:

 

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.


We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

 

  • Healthy - Wellness programs, competitive medical benefit offerings
  • Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
  • Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

 

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

 

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

 

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

 

CCC is ready to help you shift your career into high gear. Let's get started!

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Technology we use

  • Engineering
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Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC Information Services

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Senior Manager, Quality Assurance

What's the biggest problem your team is solving?

We are looking at every single aspect of the vehicle lifecycle related to insurance and collision. We’re injecting key technologies across the spectrum to create a modernized consumer experience. This includes using telematics for vehicle underwriting. detecting accidents to enable insurers and OEMs to proactively reach out to their customers.

Jason

Senior Vice President, Product Strategy and Management

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Senior Director, Product Management

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Senior Manager, IT Operations

What are CCC Information Services Perks + Benefits

CCC Information Services Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Foosball.
Parking
Depending on your location (Chicago, Austin, LA) we do provide either free parking or subsided parking fees for our employees.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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