Senior Principal Experience Designer, Mobile

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Address: USA-IL-Chicago-300 South Riverside Plaza
Store Code: User Interface/User (27557)

What’s Our Dish

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.


Browse The Aisles 
The Senior Principal Experience Designer, Mobile will be a champion of the design process focused on identifying and solving problems with elegant solutions for our native app. As part of the leadership team within Experience Design, this role requires a strong native app design skillset between UX and UI. They are able to strategize solutions across the most complex projects. They have experience in all areas of design – not just focusing on high fidelity deliverables but utilizing customer journey maps, customer touchpoint diagrams, user flows, etc. They actively contribute to maintaining a high standard within the Experience Design team, often creating custom process and artifacts to meet Peapod Digital Lab specific goals.


As a master in their field, they champion thought-leadership throughout the organization. The ideal candidate has passion to stay on top of the native app landscape (hardware, OS updates, design and human behavior trends, Apple’s HIG and Android Material design) in order to contribute towards crafting a vision for how our native app can shape the future of grocery shopping. A hands-on work ethic that paves the way for innovation in not only what to make, but how to make it. They are a systems-thinker with the ability to think beyond pixels and design for in-store and offline experiences


Recipe for Success - What's “in store” for the role 

  • Lead across multiple complex initiatives — help define strategy, objectives and set the vision for the user experience
  • Provide leadership and offer design mentorship across the Experience Design team to help others build towards a meaningful vision efficiently
  • Responsible for advancing the craft within the team including shaping team practices, process, design methods and tools
  • Work across multiple teams to ensure consistency and high standard for quality across the full customer journey
  • Actively helps evangelize and maintain the PDL design system (PLUM) as the only design system throughout the organization
  • Partners with the Product Managers, Technologist, Researchers and Design Managers to define problems & goals, map user flows, prototype interactions, and launch new products and features
  • Provides thought leadership through distribution of relevant secondary research; ensuring the Experience Design team maintains up to date in an ever-evolving industry
  • Able to actively coordinate and conduct generative research in partnership with the UXR team
  • Responsible for bringing forward trend and technology analysis across the digital landscape
  • Able to lead brainstorm and working sessions in an effective and collaborate manner
  • Evangelize the documentation of design specs

The Essentials In Your Cart - The required ingredients 

  • 8+ years’ experience with end-to-end experience design
  • Bachelor’s or Master’s degree in design, human-computer interaction (HCI), or equivalent professional experience

Extra Spices - What you should bring to the table

  • Excellent design skills – a master in their field
  • Strong presentation and storytelling skills
  • Strong communication and stakeholder management skills
  • Strong Human Centered Design experience with a solid foundation in UX design heuristics
  • Demonstrated ability to help a team navigate ambiguity, set vision and strategy across the full customer journey
  • An established track record of producing business results through design
  • Knowledge across Product Management skills
  • Must have a portfolio that demonstrates systematic and creative design thinking as well as outstanding visual UI designs
  • Strong grasp in mobile app best practices as well as iOS Human Interface Guidelines and/or Android Material Design
  • A collaborative spirit and a proven ability to work well with others, building strong partnerships across teams
  • Tools: proficient using Sketch, InVision, and prototyping tools. Experience conducting remote user research to validate concepts and conduct usability testing
  • Loves working in all phases of design from research through ideation, wireframing, visual design and prototyping
  • Effectively leverages data and qualitative research to uncover user needs, inform ideation, and validate design decisions
  • Thinks deeply to unpack and reframe the problem and is energized to ideate and rapidly explore potential solutions to complex problems
  • Navigates constraints and complexity by maintaining composure, pushing back diplomatically, and applying the right UX methods and rigor accordingly
  • Constantly looks for ways to improve the way our products work AND look
  • Organized, driven and excited about designing the future of online grocery shopping
  • Is a heavy mobile app user who delights in discovering new apps and potential use cases for emerging mobile technology
  • Is attuned to emerging design trends and patterns within mobile ecosystems 
     

Join Us at Our Table

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! We offer a great variety of benefits and perks to our employees, including: great health care options, including PPO and HSA plans (with company contributions), dental, vision, flexible spending accounts, a 401k with strong company match and immediate vesting, and generous and flexible paid time off.


We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.


Job Requisition: 216500_external_USA-IL-Chicago
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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • AzureLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • Vue.JSFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics

Location

Right next to Union Station, we are easy to get to and surrounded by food in Downtown and the West Loop.

What are Peapod Digital Labs Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

Building a cutting edge eCommmerce center of excellence means our teams need to focus on their work challenges, not whether their benefits are activated. With a one-stop shop for online benefit management, competitive bonus potential, and a flexible, brand new office, our employees are able to focus on making the customer experience amazing.

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